Veterinary Receptionist

1 week ago


Ottawa, Canada Beechwood Animal HospitalBeechwood Veterinary Services Full time

This position will predominantly work at our 266 Beechwood Ave location. Shifts at our 407 St Laurent Blvd location may occasionally be required.

**An average day**:

- Managing a busy reception area and offering pleasant, welcoming service to all clients.
- Booking appointments and keeping track of the daily schedule.
- Greeting and checking in clients, ensuring their reason for visit is correct.
- Taking food and medication refill requests with a keen attention to detail.
- Unpacking of food and supply orders.
- Occasional assisting with patient restraint for exams, blood collection, vaccines, or nail clipping.
- Maintaining a clean and organized reception area.
- Invoicing, collecting payments using a debit/credit machine, discussing delicate financial situations.
- Various administrative duties like scanning, filing, insurance paperwork.
- Other duties as required by Practice Manager or Veterinarians.

**Skills**
- Strong interpersonal skills with a friendly demeanor to create a positive client experience.
- Excellent organizational abilities to manage multiple tasks simultaneously.
- Proficient in using computer systems for scheduling, record keeping, and billing.
- Attention to detail to ensure accuracy in patient records and appointment scheduling.
- Ability to work effectively in a fast-paced environment while maintaining composure under pressure.

**Job Types**: Full-time, Permanent

Pay: $17.50-$19.50 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Application question(s):

- Do you have any Veterinary experience?

**Experience**:

- Reception: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person



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