Veterinary Receptionist

3 days ago


Ottawa, Canada Alta Vista Animal Hospital Full time

**Veterinary Reception, Client Care**

**Ottawa, ON, **2616 Bank St, Ottawa, ON K1T 1M9

**Alta Vista Animal Hospital** is currently welcoming for a customer service focused **Veterinary Reception**, **Client Care **to join our team. This **full-time** opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated Additional responsibilities and qualities required for this role are;
- Create a warm and welcoming environment for our patient and pet parents
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- No experience with animals, no problem, so long as you love pets

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _**We have the right fit for you**_
- A caring culture of _**Wellness and Appreciation**_
- _**RRSP Employer 5 % Match Program**_ - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back in your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Wellness program

Schedule:

- Monday to Friday

Work Location: One location



  • Ottawa, Canada Ottawa Veterinary Hospital Full time

    **VCA Canada Ottawa Veterinary Hospital has grown and welcomes an experienced Veterinary Receptionist, Client Care Coordinator to join us**. This is a fantastic opportunity for a highly organized, motivated, and compassionate individual to take on a key support role within our hospital. - Create a warm, welcoming experience for pets and their owners - Manage...


  • Ottawa, Canada Stittsville Kanata Veterinary Hospital Full time

    Key Responsibilities: - Maintaining a pleasant environment in the reception area while providing excellent client service. - Efficiently creating files, processing prepayments and payments. - Addressing client concerns through proper channels while being an advocate of the hospital in all matters and presenting the views of the hospital. - Maintaining...


  • Ottawa, Canada Crown Pointe Animal Hospital Full time

    **Overview** We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while assisting with the daily operations of our veterinary clinic. Your ability to multitask and communicate...


  • Ottawa, Canada VSCAN Full time

    **Veterinary Receptionist** The Veterinary Specialty Clinic for Anesthesia and Neurology VSCAN Location: Ottawa, ON Job Classification: Full Time VCA Canada, the VSCAN, is currently welcoming an experienced full-time Veterinary Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join...


  • Ottawa, Canada P3 Veterinary Partners Full time

    The Gloucester Veterinary Hospital in Ottawa's east end is looking for a team oriented individual to join our team. We are a small animal hospital that treats cats and dogs. We are looking for someone with strong interpersonal and communication skills who is interested in working in the field of animal health care. We pride ourselves on providing excellent,...


  • Ottawa, Canada Bronson Veterinary Clinic Full time

    Position: Veterinary Assistant full time and part time. Bronson Veterinary Clinic a new general practice and privately owned, located in Centretown, Ottawa, ON, is seeking Veterinary Assistants and Receptionists to join our growing team. We welcome both experienced and New Graduates mentorship and training support are available, pre-vet students and students...


  • Ottawa, Canada Billings Bridge Animal Hospital Full time

    Billings Bridge Animal Hospital is seeking an experienced veterinary receptionist to provide an excellent and expeditious client experience. Someone who greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling...


  • Ottawa, Canada Glebe Pet Hospital Full time

    Scheduling flexibility, strong telephone skills, and interpersonal communication skills are an asset. We are a very busy, privately owned clinic so multi-tasking skills are a must. **Salary**: From $15.50 per hour **Benefits**: - Discounted or free food - Store discount Flexible Language Requirement: - French not required Schedule: - 8 hour shift -...

  • Veterinary Assistant

    2 weeks ago


    Ottawa, Canada Stittsville Kanata Veterinary Hospital Full time

    Veterinary Assistant - Full-Time Join our passionate and dedicated team at a highly regarded small animal clinic, where we provide exceptional veterinary care in a supportive, fast-paced, and collaborative environment. This is an opportunity to grow your career in a clinic that values expertise, compassion, and high standards of patient care. We are...


  • Ottawa, Canada Colonial Veterinary Hospital Full time

    **We know you love animals, but do you also love people? If so, we're looking for you!** Our hospital is a busy, 4 doctor practice in the small community of Navan. We pride ourselves on offering an excellent client experience and lasting personal connections to the 4-legged family members we serve. We strive to provide top quality service with a small town...