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Office Manager/ Social Media

3 weeks ago

Winnipeg, Canada Uplift Aesthetics Full time

**Office Manager - Uplift Aesthetics**

**Location**: Winnipeg, Manitoba (Bridgwater Location)
**Start Date**: ASAP
**Experience Required**: Office Management, Social Media & Marketing
**Preferred**: Experience in the Aesthetic Industry

**About Uplift Aesthetics**

At **Uplift Aesthetics**, we are providing modern aesthetic care by combining clinical excellence with an exceptional patient experience. Rooted in professionalism, innovation, and results-driven services, we are a fast-growing medical aesthetics clinic offering advanced skincare, injectables, and wellness treatments in a contemporary, patient-focused environment.

As we continue to expand, we are seeking a **strategic and forward-thinking Office Manager** to lead our administrative operations, strengthen internal processes, enhance the patient journey, and support the overall growth of the clinic. This is an exciting opportunity for a proactive leader who thrives in a dynamic, client-centered setting and is passionate about helping a driven business reach its next level of success.

**Key Responsibilities**

**Client Experience & Front Office Leadership**
- Lead by example in delivering elevated, personalized service across all patient interactions - whether in-person, by phone, or digitally.
- Act as the primary liaison for patient communication, appointment coordination, and service inquiries.
- Create a welcoming, and professional clinic atmosphere that reflects the Uplift brand and values.
- Implement systems and solutions that refine front desk operations and optimize the patient experience.

**Operations & Clinic Management**
- Oversee all aspects of daily operations, including staff scheduling, patient flow, administrative support, and clinic upkeep.
- Ensure operational efficiency through continuous evaluation and improvement of workflows and processes.
- Maintain accurate and confidential patient records in full compliance with PHIA regulations.
- Collaborate with the leadership team to develop and execute strategies that support clinic scalability and future growth.

**Inventory & Supply Chain Management**
- Proactively manage inventory levels of skincare products, injectables, and operational supplies.
- Lead cost-control initiatives to ensure operational efficiency and minimize waste.
- Implement inventory forecasting systems to support consistency and growth.

**Marketing & Social Media Strategy**
- Execution of our digital presence - creating, scheduling, and publishing content across platforms (Instagram, TikTok, Facebook, etc.) aligned with brand strategy.
- Collaborate with the clinical team on promotional campaigns, seasonal offers, and educational content.
- Analyze performance metrics and engagement data to optimize content strategy.
- Stay current on industry trends to inform creative and marketing decisions aligned with brand standards.

**Team Development & Leadership**
- Lead and mentor administrative team, fostering a culture of accountability, collaboration, and excellence.
- Assist with recruitment, onboarding, and staff development to ensure a skilled and cohesive team.
- Serve as a critical bridge between clinical and administrative staff, facilitating clear communication and shared goals.
- Champion a growth-focused mindset across all aspects of the clinic.

**Required Qualifications**
- Minimum **2 years of office management experience** in a fast-paced, service-oriented setting.
- Proven experience in **social media and marketing**, including content creation and performance analysis.
- Strong organizational and problem-solving skills with a sharp eye for detail.
- Excellent interpersonal and communication skills - both written and verbal.
- Proficiency in key digital tools including Google Workspace, Canva, Instagram, and other social platforms.

**Preferred Qualifications**
- Previous experience in the **medical aesthetics, dermatology, or wellness industry**.
- Familiarity with practice management software or patient CRM systems.
- Working knowledge of skincare treatments, injectable services, and cosmetic procedures.

**Why Join Uplift Aesthetics?**
- Be a key contributor to the **strategic growth and evolution** of a respected, patient-focused brand.
- Competitive compensation and opportunities for **career advancement**.
- A **collaborative and supportive team culture** committed to personal and professional development.
- The opportunity to **make a meaningful impact** in the lives of patients through confidence-building care.

**To Apply**

We look forward to welcoming a driven and visionary Office Manager who is excited to grow with us and help shape the future of Uplift Aesthetics.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Store discount

Application question(s):

- Do you have social media and marketing experience?
- Do you have experience as an office manager?

Work Location: In person