Legal Tech Cloud Services- Lead Consultant

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT
The Principal Consultant is a critical member of a team of professionals that work directly with key, high value customers to deliver an exceptional experience promoting repeat business and long-term relationships. The position takes an active part in the leadership of resources as well as the delivery of services. This position will work with project managers, technical project managers, data analysts, consultants, and managers to provide the expertise required to deliver litigation support, consulting and troubleshooting directly to high value accounts. The position is responsible for the ultimate success of complex projects on assigned high value accounts and reports to the Senior Manager of Legal Tech Cloud Services.
WHAT THE ROLE OFFERS
**Consultative Approach**: Collaborate with client and outside counsel to understand their unique eDiscovery requirements, legal obligations, and business objectives. Provide expert advice and recommendations to align technology and processes with client goals, both short and long term.
**Team Leadership**: Lead project teams, including eDiscovery project managers, analysts, and technicians. Foster a collaborative and results-driven work environment.
**Reporting and Communication**: Serve as primary point of contact on complex projects. Disseminate necessary information to internal team members to allow for focused and efficient task management. Provide regular project status updates to clients. Communicate project risks and mitigation strategies effectively.
**Complex Project Management**: Recognize and proactively communicate potential project risks. Develop solutions to overcome roadblocks through consultation with clients and internal resources. Oversee the implementation of such solutions through project managers and technical project managers.
**Document Review Management**: Coordinate and monitor document review activities, including technology-assisted review (TAR) when applicable, to streamline the review process and reduce costs. Develop and advise client and review vendors on refined workflows.
**Quality Assurance**: Implement quality control measures to ensure the accuracy and defensibility of collected and reviewed data. Maintain meticulous records and audit trails.
WHAT YOU NEED TO SUCCEED
- Leadership - Shows commitment to lead through effectively demonstrating the character, experience, humility, wisdom, and discernment necessary to create the trust and influence to cause the right things, to happen for the right reasons, at the right times.
- Honesty and Integrity - Earns trust and maintains confidence. Exhibits a strong work ethic.
- Professionalism - Maintains high standards with consistent attention to detail. Demonstrates competence and confidence internally and with clients, maintaining proper poise and etiquette. Acts ethically and is accountable for actions at all times. If mistakes happen, takes responsibility and works to resolve the issue.
- Organization / Planning / Delivery - Forecasts accurately and helps ensure delivery against a plan. Identifies information needs and helps ensure systems / personnel are in place to deliver. Focuses on critical path and delivery on key priorities.
- Flexibility and adaptability - Able to remain flexible and adaptable in a fast-paced environment and stay calm under pressure.
- Follows Through on Commitments - Follows through on verbal and written commitments
- Intelligence - Demonstrates ability to quickly and proficiently understand and absorb new information.
- Persistence - Demonstrates tenacity and willingness even in difficult circumstances.
- Proactive - Innovative and creative.
- Communication - Organizes and expresses ideas clearly and concisely orally and in writing. Tailors content of communication to the level and experience of the audience. Ensures that others involved in a project, including senior management, are kept informed about developments and plans.
- Accountability - Is accountable for their actions and holds others accountable for theirs.
- Teamwork - Establish and maintain good working relationships with other offices and departments in the company to promote an environment of cooperation and collaborative success.
- Sense of Urgency / Ownership - Acts with the realization that efficiency is vital to success. Makes decisions and drives activities to meet important windows of opportunity in the industry. Exhibits an appropriate sense of constructive energy and focus, particularly related to Strategic Corporate client relationships.
- Market Knowledge - Develops and maintains a thorough understanding