Sales Support Specialist

**ABOUT THE POSITION**

Reporting to the National Sales Manager, the Sales Support Specialist succeeds in a fast-paced entrepreneurial environment and possesses strong negotiation and communication skills. They are primarily responsible for the conversion of sales leads to leasing appointments, ensuring we are achieving sales and vacancy targets. The Sales Support Specialist works with and provides support to the community teams in maintaining their occupancy rate and achieving vacancy budget.

**KEY RESPONSIBILITIES**
- Develop and maintain a strong, productive working relationship with the teams for all assigned communities
- Demonstrate excellent sales abilities in converting prospect phone calls into leasing appointments
- Display excellent communication skills in accurately updating leasing team members of all new appointments
- Maintain accurate record of all prospects in NES and LWF databases for statistical reporting purposes
- Complete monthly appointment to sale conversion reports for commission payouts

**JOB REQUIREMENTS**

**Education & Experience**:

- Completion of High School or general education degree (GED)
- 2+ years of related experience in a direct sales or call center
- Experience with sales/leasing principles would be an asset
- Proven track record of achieving sales targets/results
- Ability to work a flexible schedule, including evenings and weekends
- Ability to allocate ones time effectively, work well under pressure, and manage tight deadlines
- Ability to take initiative in order to keep a high occupancy rate

**Qualifications**:

- Excellent communication is required. Ability to speak other languages is considered an asset
- Actively championing diversity and inclusion
- Self-motivated, proactive, goal and results oriented with a passion for sales
- Proven problem solving, negotiation, and decision-making capabilities
- Excellent organizational skills with superior attention to detail and accuracy
- Ability to prioritize, multitask, and thrive in a fast-paced environment
- A professional demeanour coupled with strong communication skills, both written and verbal
- Flexible and adaptable to constantly changing needs within the organization
- A commitment to “Best in Class” Customer Service
- Team player with high degree of motivation and desire to collaborate with others to build and maintain relationships
- Ability to accurately listen, understand and respond appropriately
- Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines

**ABOUT THE COMPANY**

**At Hazelview Properties we believe that apartments**

**are more than bricks and mortar - they are an experience.**

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

We are committed to a diverse and sustainable future.

**Vision**: _“We create value for people and places”._

**Our Core Values**:

- Trust
- Ambition
- Collaboration
- Ownership Mindset
- Having Fun
- Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially._

**Skills**: Preferred
- Planning/Organizational Skills
- Prioritization Skills
- Communication Skills
- Analytical Skills
- Sales Skills
- Leadership/Management Skills