Philanthropy Associate Donations Processing

**About Covenant House**

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people aged 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

**The Impact a Philanthropy Associate, Donations Processing can make**:
The Philanthropy Associate, Donations Processing is responsible for ensuring exemplary donations administration and customer service to Covenant House Vancouver’s donors. Through effective and efficient donation administration and stewardship, the Development Associate contributes to the team’s fundraising efforts and focuses on donation processing and data entry. With the opportunity to build and maintain relationships with our donors.

This position is primarily in the office at 1302 Seymour Street with a possibility of a few days a month to work from home.

**How you will contribute**:

- Manages incoming mail and donations, ensuring accuracy and task completion in a timely manner and achieving daily, weekly, and monthly deadlines
- Ensures all data and donor information is properly captured in Raiser’s Edge
- Provide administrative support to the Philanthropy & Communications Team
- Processes online donations supporting the needs of donors and Events teams
- Other duties as required

**Who are we looking for?**

**Education and Experience**:

- One to two years of related administration experience
- Experience with Raiser’s Edge database software is an asset
- Experience working for a non-profit and/or in an office environment is an asset
- Data base management and Gift Processing an asset
- An interest in philanthropy and learning new skills

**Skills & Abilities**:

- Excellent customer service skills
- Strong interpersonal and communications skills; both written and verbal
- Organization and time management skills
- Demonstrated ability to work independently and in a supportive team environment
- Strong attention to detail
- Ability to meet deadlines
- Comfortable with repetition
- Comfortable working in multiple databases
- Microsoft Office including Outlook, Excel, and Word
- Passion for supporting youth experiencing homelessness

**Why Work for us? Would you like to **
- Be part of a team that makes a difference to the lives of young people in need
- Have a generous Health & Dental Benefits, including a health spending account, generous counselling benefits, and employee assistance program, great vacation and personal leave
- Access ongoing training and development to improve both professional and personal growth
- Attend an array of exciting team bonding exercises throughout the year
- An inclusive team that welcomes new ideas and creativity

**Diversity, Equity & Inclusion**
- Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
- Persons with visible (physical) and/or invisible (mental) disabilities;
- Persons who identify as women;
- Persons of marginalized sexual orientations, gender identities, and gender expressions; and
- Indigenous persons.

We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.

We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying
- If our recruitment process does not work for you, let us know. Let’s see how we can work together to get to know you and see what might be a great fit_

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Do you currently live in the Greater Vancouver Area?

Work Location: Hybrid remote in Vancouver, BC