Supply Chain Replenishment Planner

Company Description

At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all We want to help all Canadians get a better night’s sleep.

Our Supply Chain team plays an important role in equipping thousands of customers with product that will assist them to get a better sleep. As our **Supply Chain Replenishment Planner,** you will have a key role as a liaison between Sleep Country Canada and Dormez-vous? and it’s vendors to maximize operational efficiency and ensure our customer’s satisfaction 100% of the time

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential We trust you to make the right decisions
- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

**Job Description**:

- Analyze trend reports and ensuring replenishment templates are updated across various systems on a regular basis to ensure that assigned region/s have adequate inventory levels to support our business requirements across all channels as prescribed guidelines for all product categories.
- Incorporate sales trend data to assess replenishment requirements taking into consideration category growth and promotional activity across our complex hub/spoke supply chain network.
- Manage shipment flow across all channels on a daily basis to ensure on-time delivery of goods from suppliers.
- Follow up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts
- Daily review and timely follow-up on past dated purchase order report to close any outstanding issues.
- Troubleshoot problems as they occur and working with vendors, the distribution team and sales team to ensure maximum customer satisfaction
- Act as a key liaison between Sleep Country/Dormez-vous? and its’ vendors by communicating regularly to maintain our partnership and achieve the maximum level of efficiency and service to our customers.
- Maintain regular and ongoing communication with the Sales and Distribution teams within assigned region/s to keep them informed of Supply Chain events that impact their region such as new product rollouts, changes to replenishment/stocking programs, vendor issues and back orders, or any other issues that will directly or indirectly affect customers, sales associates, or the distribution team.

**Qualifications**:
**Do you have?**
- Completion of a post-secondary program in Purchasing, Supply Chain, or Operations (or equivalent)
- 3-5 years of relevant work experience in the retail/wholesale business
- Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset
- Strong analytical and troubleshooting skills
- Exceptional problem solving skills
- Good communication skills (oral and written)

Additional Information
**Why work for us**:

- This is not just a job but a **Career with opportunities for growth and advancement**:

- We are the proud winners of:

- Great Place to Work
- Best Workplaces in Retail & Hospitality
- Great Place to work for Giving Back
- Robust Medical & Dental Benefits, Deferred Profit Sharing Plan
- We will invest in you and provide training, mentoring and continuous development
- Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes)
- Associate Discount Program
- Fitness Subsidy

**Employment Equity