Sales Support Specialist

2 weeks ago

Laval, Canada Monarch Specialties Inc. Full time

MONARCH SPECIALTIES is a leader in the Furniture and Home Décor market. We are focused on developing innovative and exciting products.

We have invested in the latest technology which has allowed us to grow as a company and develop the most efficient systems to keep over 1,500 products In-Stock, in our 275,000 square foot 'state of the art' Facility and Distribution Centre.

OUR BUSINESS is Product and Value driven, we are always focused on developing innovative products which are fashion-forward and deliver excitement to our Distribution Partners and the Consumer. We clearly understand the importance of communicating our message, updating our products, catalogs and pricing thereby giving our customers the very best printed, digital and web-based tools to market all of Monarch’s products.

Monarch Specialties maintains fully staffed offices worldwide. Our overseas employee’s, work with our network of overseas partners to guarantee product quality and a continuous flow of inventory. This layer of control ensures that the product that is shipped meets the expectations of all our customers.

DESCRIPTION

We are looking for an experienced Sales Support Specialist to join our team. You will provide support to sales managers and respond to customer and prospect queries.

**Responsibilities**:

- Collaborate with the sales team to foster and maintain strong, long-lasting customer relationships.
- Provide strategic support to sales managers across e-commerce, direct import, and retail business channels, ensuring operational excellence.
- Oversee the end-to-end account opening process, coordinating with internal teams to streamline and expedite activities.
- Conduct monthly margin analyses and implement necessary cost adjustments to maintain profitability.
- Manage and maintain a product catalog of over 1700 SKUs, ensuring accurate representation across prominent e-commerce platforms.
- Serve as a key point of contact for customer-related issues, effectively communicating updates to the VP of Sales, Sales Managers, and Sales Representatives to ensure alignment and transparency.
- Prepare high-quality support materials for sales presentations and meetings to drive impactful discussions.
- Perform market research, competitive retail analysis, and regular SKU audits on partner sites to optimize product representation and ensure accurate content.
- Monitor and analyze customer sales data to support forecasting, trend analysis, presentations, accruals, rebates, and internal reporting.
- Collaborate with internal teams and customer stakeholders to resolve issues related to pricing, terms, deductions, product availability, shipment delays, and other operational challenges.
- **Experience**: 3-5 years of proven experience as a Sales Support Specialist or Sales Support Associate, with a strong track record of success.
- **E-commerce Expertise**: Prior experience working with major retailers in an e-commerce setting is highly desirable, particularly experience managing customer portals.

Pay: From $60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Sales support: 3 years (required)

Work Location: In person

  • Sales Support Specialist

    2 weeks ago

    Laval, Canada infoObject Full time

    **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling organization. This will...

  • Sales Support Specialist

    2 weeks ago

    Laval, Canada Infoobjects Inc Full time

    **Description**: **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling...

  • Technical Support Specialist

    4 hours ago

    Laval, Quebec, Canada GCI Support Inc. Full time US$42,100 - US$46,400 per year

    GCI Support Inc. is a company focused on delivering IT support and solutions to "Small size Businesses".About the JobPosition Summary: The main functions of the IT Support Specialist are the support, troubleshooting, and configuration of applications and hardware components, all using our remote support tools. You will also be assisting the Level 1 agent and...

  • Sales Support Administrator

    1 week ago

    Laval, Canada MDR BRANDS Full time

    **Sales Support** **DESCRIPTION** We are looking for an experienced Sales Support Specialist to join our team. You will provide support to sales managers and respond to customer and prospect queries. **Responsibilities**: - Assist the sales team in the development and maintenance of customer relationships - Provide high-level support to sales managers...

  • Sales Support Specialist(37, 5 HRs Weekly Temp

    1 week ago

    Laval, Canada Croesus Full time

    **Position**: The Sales Support Specialist supports the Sales and Customer Service team by assisting in the daily collection, analysis and updating of Croesus customer data. **This role is available for the summer period.** - Data collection, updating and reconciliation of information on multiple platforms (JIRA, salesforce, Netsuite etc); - Creation of...

  • Technical Support Specialist

    5 days ago

    Laval, Canada GCI Support Inc. Full time

    GCI Support Inc. is a company focused on delivering IT support and solutions to “Small size Businesses”. About the Job Duties / Responsibilities: - Support the client through the problem resolution process and/or escalate the incident to a higher level - Document all work performed into help desk software - Schedule an onsite visit if required -...

  • Car Sales Specialist

    1 week ago

    Laval, Quebec, Canada Auto Primo Full time $40,000 - $60,000 per year

    Company DescriptionFor over 30 years, Primo Group has been a leader in the high-volume pre-owned automotive industry. Based on strong family values, our group is distinguished by its commitment, transparency, and passion for the trade. At Auto Primo, we ensure that every vehicle tells a story, and every customer has a memorable experience. We believe...

  • Sales Specialist

    3 weeks ago

    Laval, Canada Staples Canada Full time

    Sales Specialist (On the road) - Laval (QC) Last updated 2 weeks ago. Be among the first 25 applicants. Responsibilities The Category Sales Specialist is responsible for pursuing and growing lines of business in the Mid‑Market customer base beyond traditional office supplies (Business Essentials). The Category Sales Specialist serves as the new leader...

  • Sales Specialist

    2 weeks ago

    Laval, Canada RONA Full time

    Join the RONA Family as a Sales Specialist At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores ranging from neighborhood hardware shops to...

  • Sales Operations Specialist Canada

    2 weeks ago

    Laval, Canada Peak Performance Full time

    Are you passionate about the sports fashion industry and want to be part of growing and expand Peak Performance in the North American markets? We are currently looking for a **Sales Operations Specialist** to join our Canadian team. As our Sales Operations Specialist you will work in close collaboration with our Canadian Sales Team. Together you will be...