Junior Marketing Specialist

1 week ago

Langley, Canada Inno Foods Inc. Full time

Junior Marketing Specialist

Inno Foods Group is a Global Food production facility in high-end luxury snack industry. We are looking for an experienced Junior Marketing Specialist to execute marketing campaigns, manage content and assist with customer engagement. This role provides hands-on experience across marketing functions including project management, social media, content creation, analytics, and cross-team collaboration.

Key Responsibilities

1. Marketing & Project Support
- Assist in executing marketing campaigns and local promotional initiatives.
- Support annual advertising plans, product launches, and media campaigns.
- Coordinate with agencies and vendors, providing feedback on creative assets and ensuring brand consistency.
- Conduct basic competitive analysis and help track marketing KPIs.

2. Social Media & Content Creation
- Plan, capture, edit, and publish photos and videos for social and digital channels.
- Maintain content calendars for multiple brands (Inno Foods, High Point Resort, West Coast Edge Furniture).
- Participate in content shoots, including occasional on-camera appearances and travel (up to 2 short trips per month).
- Monitor social metrics, run simple A/B tests, and prepare performance reports.
- Stay informed on trends and help maintain consistent brand storytelling.

3. Customer Support & Community Engagement (Inno Foods)
- Use Gorgias to manage tickets, categorize issues, and document responses.
- Follow customer care protocols and escalate complex issues as needed.
- Summarize recurring issues or feedback for the marketing and operations teams.

4. Cross-Functional & Administrative Support
- Work with QA, logistics, and marketing teams to help resolve customer and campaign issues.
- Maintain organized records of content, customer feedback, and campaign data.
- Adapt to shifting priorities and support the team with administrative tasks.

Skills & Qualifications
- Degree or diploma in Marketing, Communications, or a related field.
- Strong organizational and multitasking skills.
- Basic skills in content creation (photo/video editing tools).
- Familiarity with social media platforms and digital marketing concepts.
- Experience managing e-commerce websites and marketplaces (Shopify, Amazon, Walmart Seller Center, Costco portal - experience in these platforms is an asset).

**Job Types**: Full-time, Permanent

Pay: $24.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Langley, BC V4W 0B8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you eligible working in Canada

**Experience**:

- Marketing: 2 years (preferred)

Work Location: In person

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