Digital Communications Specialist

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Services, Level B

Job Title

Digital Communications Specialist

Department

Communications and Knowledge Translation | Dean's Office | Faculty of Science

Compensation Range

$6,747.50 - $9,701.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

November 9, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Digital Communication Specialist enhances UBC Science’s online presence and reputation by creating inspirational web and other digital content for the Faculty, and supports the development and operation of the Faculty’s digital communication initiatives and channels.
- and data-driven communications.

Organizational Status

UBC Science brings together a community of more than 11,000 students and scholars internationally recognized for their commitment to discovery and innovation. Our vision: Improving our world through science. Our mission: Working together to advance scientific knowledge through research, education, and engagement. Our research in environmental science, math, plant and animal science, computer science, oceanography, geology and microbiology are consistently rated best in Canada by international and national rankings.

This position resides within the Dean’s Office, Faculty of Science, and reports to the Director of Communications. The incumbent is part of an agile communications and STEM knowledge translation team. The role interacts deeply with student-, alumni
- and other public-facing units across the Dean’s office, and collaborate with UBC’s Web Services team and external vendors.

Work Performed- Develops, maintains and evaluates content for core UBC Science dean’s office, sub-unit, and unit websites. Updates websites using the Drupal content management system (CMS). Performs iterative content reviews, develop content strategy, including scoping, timelines and workflows.- Provides training in web writing and using the CMS for website owners and subunits, and develops a community of practice in web communications and usability best practices.- Collaborates with website owners, subunits and clients to implement and leverage the website CMS to improve the user experience. Works with vendors or internal UBC web development teams to develop CMS features, maintain and enhance the Faculty’s Drupal framework.- Develops, evaluates, implements and maintains website information architectures. Researches and applies up-to-date web communications and Search Engine Optimization (SEO) practices to implement continual web improvements.- Analyzes, reports on, and makes recommendations regarding site usability using tools like Looker Studio and Google Analytics 4.- Works with the Director and Manager of Communications to set the strategic direction for digital channels across the Faculty. In collaboration with the Communications Manager, helps develop, plan and implement paid and organic social media and other digital content.- Designs and produces a variety of visual and multimedia assets and content for web, social media and other new media channels.- Performs related duties as required.

Consequence of Error/Judgement

The quality of work and decisions made by the Digital Communication Specialist will have an impact on the goals and overall efficacy of the Faculty, as well as on the ability of its portfolios to support UBC’s strategic objectives. The consequence of error associated with this position is serious—a mistake could have a negative impact on the perceptions international and Canadian audiences have of the Faculty, its research and programs. Incorrect or erroneous information delivered through online channels (including websites, social media and advertising) could mislead or misinform stakeholders, alumni, prospective students, members of the media, and the university community. Poor performance in this role could ultimately embarrass UBC and reflect negatively on its reputation as one of Canada's leading universities.

Supervision Received
Works independently, under the general strategic guidance of the Director, Communications. Receives program
- and business-