Dental Administrative Assistant

1 week ago

St Albert, Canada Dental Wellness Centre of St Albert Full time

**About Us**:
We are a professional dental clinic dedicated to providing excellent patient care. We are looking for a friendly, detail-oriented, and motivated individual to join our team. If you enjoy working in a fast-paced environment and have a passion for patient care, we encourage you to apply

**Responsibilities**:

- Primary Task: Make outbound calls to patients to schedule and confirm appointments, ensuring efficient scheduling to optimize clinic operations.
- Follow up with patients regarding upcoming appointments, cancellations, and rescheduling as needed.
- Assist at the reception desk when necessary, including checking in/checking out patients and processing payments.
- Provide support in sterilization and maintaining steri areas when required.
- Handle administrative tasks, including patient record management, intake forms, and insurance information.

**Qualifications**:

- Call center or phone-based customer service experience is a strong asset.
- Prior experience in a dental or medical office is preferred but not required.
- Knowledge of Dentrix or similar dental software is a plus.
- Excellent communication and phone etiquette skills.
- Ability to work efficiently and stay organized in a fast-paced environment.
- Strong multitasking abilities and willingness to assist in different areas of the clinic as needed.

Only those selected for an interview will be contacted

Pay: $18.00-$21.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-02

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