Account Manager

**Digital Business Systems** is one of Canada’s largest Xerox agencies, providing document solutions to the GTA, Kingston, and, Ottawa areas. We build on Xerox’s proven track record of offering excellent service in today’s high-tech, fast-changing business environment. Under the exclusive Xerox Agent Program, we provide local account management, document management, managed print services, local service by Xerox trained professionals.

Digital Business Systems is fully certified and dedicated to addressing the unique challenges of our customers. Our mandate is to focus on small to medium-sized companies, with the goal of offering equipment, software solutions, leasing, and supply solutions to our customers at competitive prices.
- *Applicants must reside in the province of Ontario or be willing to relocate and must be eligible for work for any employer in Canada._

**Role and Competencies**:

- Core Competencies (required to be demonstrated by all Xerox employees)
- Client Focus: Demonstrated willingness to identify, understand and give priority to meeting the needs of the customer.
- Communication and Influencing: The ability to communicate clearly and effectively with a wide variety of internal and external stakeholders, formally and informally, and where necessary to gain their agreement and acceptance.
- Embracing Change: The ability to work flexibly, adapt quickly to change and respond positively to new ways of working, enabling us to thrive on change and constantly improve.
- Results Focused: The drive and determination to achieve objectives, overcome obstacles and drive results
- Teamwork & Collaboration: Displays enthusiasm and contributes to an effective team environment; demonstrates a willingness to work cooperatively with others to deliver excellent customer service or to achieve a shared goal.
- Remuneration: Salary and commissions based, excellent benefits, RRSP contribution after 2 years

**Knowledge and Skills Required**
- Demonstrated Business Acumen: ability to interpret economic and relevant business conditions and redirect sales strategies accordingly
- Ability to work collaboratively and effectively in high-performing, team-oriented environments
- Proficiency in territory development and motivating people
- Successful in selling most lines of business; Services, Software, Hardware, and Supplies
- Deep knowledge of print services and technology solutions, and competitive knowledge of offerings to enable the sales of large solutions are considered an asset
- In-depth knowledge of strategic sales methodologies and processes in a matrix environment
- Successful proven track record of leading, negotiating, and influencing within a sales cycle
- Demonstrated ability to successfully work with diverse teams to formulate account strategy
- Excellent communication skills: oral, written, and presentation skills
- Effective influence, communication, and negotiation skills with C-level clients.
- Ability to prioritize and drive strategic sales activities on a solution basis
- Maintain expertise in industry trends, associated solutions, and key partners by being actively involved in the community, Chamber of Commerce, and Industry associations is also considered an asset.

**Qualifications**
- Post-secondary diploma or degree
- Minimum 2 years of progressive business-to-business sales experience is required
- People management experience preferred
- Demonstrates commitment to continuous learning and development of yourself and others
- A record of meeting goals and revenue targets with personal drive and internal motivation towards high achievement

Schedule:

- Monday to Friday