Warehouse Operations Manager

**Why Choose IMP Aerospace and Defence**:
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaged and equitable companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are an important part of our ever-growing team. IMP is able to achieve success through this teamwork mindset, which is why at IMP, you are not defined by your role.

Reporting to the Manager of Materiel Operations the Manager CSC Warehouse Operations will oversee the efficient receipt, inspection, storage, retrieval, issue, shipping and delivery of aerospace parts, components, test equipment and consumable hardware. They will be responsible for managing the warehouse staff, processes and systems with the goal to promote high productivity (through lean warehousing) with the intent to meet or exceed quality standards, performance metrics and annual budget targets. The Manager CSC Warehouse Operations shall also ensure workplace health and safety requirements are met and take responsibility for the security of the warehouse facilities, equipment and stock. The manager shall also ensure all customer issues are handled effectively and in a timely manner. They will work directly with others to identify and demonstrate ways to improve individual performance as a mentor and a leader. The Manager CSC Warehouse Operations is directly responsible for attaining and sustaining performance metrics.

**What You Will Do**:

- Recruiting, hiring, training, supervision and terminating of staff;
- Monitoring and evaluating the performance and progress of staff and taking administrative action to correct poor performance or workplace behavior in accordance with company directives;
- Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity and performance targets are met in the areas of inventory accuracy, order fulfillment and receipt/returns processing;
- Communicating with on-site customer representatives;
- Planning, developping, and implementing warehouse quality, health and safety, physical security and environmental programs and activities;
- Coordinating the optimum use of computerized inventory control systems, materiel handling equipment and semi-automated storage aids;
- Keeping stock/inventory control systems up to date and accurate;
- Producing regular reports and statistics on a daily, weekly and monthly basis and briefing warehouse staff on performance statistics on a daily basis;
- Maintaining standards of health and safety, hygiene, environmental stewardship and security in the work environment by ensuring appropriate training is provided and operating procedures are adhered to;
- Managing company owned and customer supplied assets to include the overseeing the planned maintenance of vehicles, machinery and equipment;
- Work planning, assigning and directing - plan and organize the daily activities of the supervised warehouse staff to include the scheduling of overtime;
- Coordinating the training and orientation of new staff on material handling equipment, health & safety, environmental and warehouse operating procedures;
- Setting performance targets (metrics) and holding staff accountable for meeting the targets;
- Instituting and practicing lean warehousing techniques to eliminate waste;
- Acting as a focal point for program materiel warehousing matters with client and customer on-site personnel;
- Ensuring manpower is equitably distributed to meet needs dictated by workload;
- Ensuring that the company operated warehouses are properly maintained with respect to cleanliness, packaging, location, identification, labeling, segregation, security and safe working conditions.

**What You Will Bring**:

- Undergraduate degree preferred and at least three years’ experience in Aerospace Logistics and Supply Chain Management (SCM) and related fields. A minimum of one year of supervisory experience. Alternatively, a suitable combination of education, training, civil/military experience and a solid record of achievement.
- Logistics and SCM experience must include the management or supervision of shipping, receiving, picking, security, inventory control, quality control, safety and all other supply chain service requirements, including computerized and automated inventory control systems.
- Ability to motivate others, delegate work and explain ideas in both written and oral form.
- Ability to interface with suppliers and customer management.
- Ability to problem-solve and resolve customer issues in a timely and responsive manner.
- Understanding of performance-based working environments and financial/budget monitoring and reporting.
- Strong communication, interpersonal, analytical and computer skills are a must.
- Must have a strong logístical and customer service background.
- Must be familiar with MS Office Products (Excel, and Outlook, Microsoft office) and Warehouse/Inventory Management Syste