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Scheduling Associate

2 weeks ago

Markham, Canada Therapia Full time

**Company**: RhynoCare

**Department**: Scheduling

**Location**: Markham, ON (Head Office)

**Salary**: $60,000 annually + stipends (for after hours / weekend coverage)

**Schedule**: Monday to Friday, 100% In Office

**About RhynoCare**:
RhynoCare is a high-performance organization grounded in humanistic values—trust, respect, integrity, accountability, and affiliation. As a rapidly growing leader in the healthcare staffing industry, we are expanding our presence and services across Canada.

We’re on a mission to become Canada’s premier healthcare staffing agency—and we know that starts with a strong internal team. We prioritize promoting from within, offering exceptional opportunities for driven individuals who want to build their careers in a fast-paced and meaningful industry.

**Position Overview**:
We are looking for a highly organized and proactive Scheduler to join our growing operations team. In this role, you will coordinate daily shift assignments for medical professionals—including nurses, PSWs, and allied health workers—across multiple healthcare facilities. Your work will be critical to ensuring clients’ needs are met efficiently and reliably, contributing directly to high-quality patient care.

**Key Responsibilities**:

- Coordinate daily staffing schedules for healthcare professionals across multiple sites
- Communicate with hospitals and long-term care facilities to assess and fulfill staffing requirements
- Respond promptly to last-minute staffing changes and emergencies, making real-time scheduling decisions
- Collaborate with recruitment and nursing teams to plan ahead for staffing coverage and support strategic scheduling initiatives
- Use internal scheduling systems and software to maintain accurate records and ensure shift coverage
- Notify staff of shift assignments, changes, and other pertinent information in a clear and timely manner
- Identify and report trends or recurring challenges in scheduling to support data-driven improvements
- Deliver an exceptional experience to both clients and staff through responsive and professional communication

**Qualifications**:

- Minimum 1-2 years of experience in a scheduling or dispatch role within a hospital, healthcare, or staffing environment
- Strong understanding of healthcare operations and workforce needs
- Technological proficiency with scheduling software and CRM or database systems
- Outstanding organization, time management, and attention to detail
- Clear and professional verbal and written communication skills
- Strong decision-making and problem-solving abilities, especially under pressure
- High alignment with company values: communication, reliability, collaboration, integrity, and achievement

**Equal Opportunity Employer Statement**:
**Job Types**: Full-time, Permanent

Pay: $60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person