Restaurant Floor Manager

3 days ago

Newmarket, Canada Hungry Brew Hops Full time

Hungry Brew Hops on Main Street in Newmarket is looking for a part time Restaurant Floor Manager to join its team You will help lead the success of the daily operations and create a positive work environment and a fantastic team culture.

**DUTIES & RESPONSIBILITIES**
- Follow all company Policies & Procedures as outlined by HBH Group.
- Follow all Health & Safety standards outlined by the company
- Follow all sanitation and cleanliness standards set forth by the company
- Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis
- Attention to detail with the ability to see things from the guest’s perspective
- Maintain the standards of HBH Group.
- Organizational and time management skills
- Must be able to work well under pressure in a high-paced environment
- Be present and assist in providing a positive guest experience
- Maintain guest satisfaction and engage in guest service recovery when required
- Assist with recruitment, training, and coaching of all Front of House staff members
- Provide the FOH with the necessary tools, equipment, training, guidance, and support to deliver a superior guest experience
- Communicate any scheduling or staffing deficiencies to help manage labour costs
- Analyze operational problems, and establish procedures to alleviate any problems
- Responsible for shift-end, including cash-outs and ensuring that all required reconciliation documentation is completed prior to closing out the shift
- Continuously creating ways to develop the best restaurant team culture
- Create strong genuine and sincere guest relations

**Job Type**: Part-time

Pay: $18.00-$19.00 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Management: 1 year (preferred)

Work Location: In person

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