Integrated Services Team Leader

**Job Summary**

The Team Leader works with the teams and diverse community partners to deliver a broad range of services. This position has the accountability and responsibility to plan, develop, manage, coordinate, and evaluate the delivery of child welfare services in the areas of resources, child protection, guardianship, and adoption services for children and families.

This position will provide direction, leadership, and support to staff within this team for professional and integrated services delivery and must ensure adequate clinical support is provided as well as staff training and development. This Team Leader works in partnership with other Team Leaders within the Agency to provide coverage for each other.

**Reports to**: Director of Programs and Practice and Executive Director

**Key Duties and Responsibilities**:

- Supervises staff, including assignment of work, development, and evaluation of performance plans.
- Plans, implements, and manages the multidisciplinary approach to Metis Family Services programs and services in accordance with legislation, regulations, and regional/ministry policies.
- Ensure service delivery is performed according to and within the agencies polices and procedures.
- Provides guidance to staff on the interpretation of Acts, regulations, standards and procedures.
- Monitors and evaluates the standards of practice and the efficiency and effectiveness of programs and services for the various program areas.
- Provides ongoing professional supervision and consultation with staff and ensures a broad range of staff training and development is provided.
- Establishes relationships with community partners, provincial, and non-governmental agencies to enhance service delivery.
- Participates in area and planning committees.
- Allocates and monitors the most effective use of resources.
- Conducts presentations to enhance the profile of the Agency within the community.

**Job Skills and Abilities**:

- Well-developed leadership in providing guidance and direction to staff to clients needs, assessments, and service delivery mandates.
- Able to exercise good judgement and assessment skills.
- Strong interpersonal skills and excellent oral and written communication skills
- Demonstrated ability to teach skills and recognize training needs for staff.
- Knowledge of related practices, principles, and theories in the areas of child welfare, community social services, and a strong understanding of Metis issues.
- Excellent organization, time and general management skills and abilities
- Competent in the judicious use of delegated authority
- Familiar with court procedures and laws of evidence
- Ability to function independently while managing concurrent tasks and deadlines, often under pressure.
- Ability to work effectively as a team player with management staff, program staff, agency staff, social workers, and other personnel from the private and public sector.
- Perform other related duties as required.

**Qualifications, Education and Experience**:

- Master degree in Social Work or a related human services field is preferred
- Bachelor’s Degree Social Work, Child and Youth Care, or related field will be considered based on balance of education and experience
- NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a basic report by the closing date of this posting to be considered.
- Five (5) years of recent related work experience.
- Six months (6) of relevant supervisor experience within the last three years.
- Working knowledge of the Child, Family and Community Services Act (CF&CSA) and the Aboriginal Operational and Practice Standards and Indicators (AOPSI).
- Previous supervisory training preferred.
- Knowledge and appreciation of Indigenous cultures and history and how these affect the development of individuals, families, and communities with preference to knowledge of Metis culture.
- Understanding of cross
- cultural issues as they affect children in care, foster parents, biological parents, and communities of origin.

**Additional Information**:
This position is required to work in a stressful environment often dealing with clients in crisis. Managing emergencies and providing assistance and support under the pressure of short deadlines are ongoing expectations. The willingness to be flexible and to work effectively both independently when required and with the senior management staff is essential.

**Other Requirements**:

- Must have a Criminal Record Check completed by and satisfactory to Métis Family Services.
- Valid Class 5 Driver’s License; Driver’s Abstract and a reliable and safe vehicle
- May be required to work outside core business hours (evenings and weekends)
- Satisfactory proof of legal authorization to work in Canada

**Core Competencies**:
**Indigenous Relations Behavioural Competencies**
- **Cultural Agility*