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Inside Salesperson

3 hours ago

Edmonton, Canada Guillevin Full time

Inside Salesperson

**Status**:
Regular, Full time

**Location**:
Edmonton, Alberta

Reporting to the Business Centre Manager, the **Inside Salesperson** sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

**MAIN RESPONSIBILITIES**:

- Answers calls professionally, listens attentively to the customers, understands and fulfils their needsResponds to the customer's inquiries in a timely manner
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards
- Proactively suggests associated and/or alternate products as needed
- Promotes focus product items to generate incremental sales
- Quickly informs the appropriate person (Business Centre Manager, Outside Salesperson) of customer feedback with regards to price, products, service, etc.
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

**REQUIREMENTS**:

- Three (3) to five (5) years of industry experience preferable, or a combination of professional training and experience
- Experience in the electrical industry is mandatory
- Demonstrated people skills
- Excellent communication and organizational skills
- Product knowledge
- Must be customer service driven
- Good knowledge of Microsoft Suite (Word, Excel, Outlook)

**What’s in it for you**:
We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

**What sets us apart is our**:

- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
- A strong national network offering real opportunities to grow: our people make the difference.

**Among our benefits**:

- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee’s children.
- Charging terminals available at our facilities.
- Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen