Service Coordinator

Service Coordinator, Community Brain Injury Services (CBIS)
**Full Time**

**$74,353.50 - $87,477.00 Reference#: 22-551A**

The Service Coordinator will facilitate linkages between and among institutional and community partners in KFLA, HPE or

LLG with the intent of increasing the capacity of and access to services for individuals with Acquired Brain Injury (ABI). The

Service Coordinator will provide leadership and coordination in the provision of client interventions to enable and support

participation by people with brain injuries in life roles that are meaningful and satisfying and will be responsible for service

coordination, leadership and supervision with regard to the RCBIS assisted living clients, staff and program activities in

KFLA, HPE or LLG. The Service Coordinator will be responsible for the management of staff as assigned. The duties of the

Service Coordinator will be carried out with clients, their family members, CBIS staff and personnel from other agencies and

will occur in the community at large, the clients’ homes. It is expected that this position will oversee CBIS Assisted Living
Program however assignment may vary depending on program needs.

**Role Responsibilities**
- Promotes and fosters a healthy workplace environment through supportive and respectful team behaviours
- Ensures front line management of the assigned staff (in KFLA, HPE or LLG) including, recruitment and selection,

orientation, training, performance management, staffing and payroll documentation
- Participates in the development, implementation and evaluation of CBIS staff orientation and training with respect to

the skills and attitudes required to provide effective rehabilitation and support to persons with brain injuries and their
families
- Provides supervision and support to Community Rehabilitation Counsellors (CRC) in the development, implementation

and monitoring of strategies to assist clients to participate fully and effectively in life roles that the clients have identified
as meaningful and satisfying.
- Collaborates with institutional and community partners in the development of an effective service system for clients and

families affected by brain injury in KFLA, HPE or LLG
- Proactively provides consultation and education to other service providers
- Actively participates in relevant committees or networks in KFLA, HPE or LLG that support the development of an

effective service system for clients and families affected by ABI
- Makes timely contact with referred individuals and their families and provides information to new clients
- Provides service navigation by processing all referrals for services in KFLA, HPE or LLG including review of service needs

with client and significant other, making referrals to required services, consulting with other providers as required and

completing standardized intake interview and referral documents

**Required Qualifications and Experience**:

- Minimum 3 year community college diploma or degree in Human Studies or related discipline
- Effective working relationship with current service providers in KFLA, HPE, or LLG, preferred
- Minimum 5 years’ experience in the provision of community rehabilitation and support services to adults with

acquired brain injuries, including demonstration of progressively responsible leadership, a combination of relevant
experience and education may be considered

Located in Kingston, Providence Care is Southeastern Ontario’s leading provider of aging, mental health and
rehabilitative care. Continuing the legacy of our Founders, the Sisters of Providence of St. Vincent de Paul,

Providence Care provides care and services at Providence Care Hospital, Providence Transitional Care Centre,

Providence Manor Long-Term Care home and community locations across Southeastern Ontario.

Providence Care is Fully-affiliated with Queen’s University and St. Lawrence College; Providence Care is a centre
for health care, education and research, and a member of the Council of Academic Hospitals of Ontario.

To learn more about Providence Care and other opportunities please visit:
We are committed to inclusive and accessible employment practices - Please notify the above if you require an accommodation to fully
participate in the hiring process or require recruitment documents in French**.