Condominium Manager

**ABOUT US**

Melbourne Property Management is a Toronto-based firm serving the Ontario market. It is built on over 100 combined years of our team’s experience in the property management industry. Melbourne Property Management aims to create a sense of community within each condominium we manage, in the same way that the City of Melbourne focuses on being one of the most livable cities in the world. We provide our clients with a broad range of full services and support, including consulting, on-site and off-site management, financial reporting and administrative support. **At Melbourne Property Management, we never forget that we are taking care of your home.**

**THE ROLE**

**Start Date: ASAP**

As a Portfolio Condominium Manager, you will be responsible for:

- Overseeing small, common element townhomes
- Overseeing and coordinating the Tarion Warranty for a few communities
- Creating and enhancing a culture of communication in the communities managed by Melbourne Property Management
- Assisting in creating community emergency preparedness manuals, home owner manuals and building operations manuals, Covid-19 protocols, and overall community best practices
- Providing key stake holders with high-level weekly updates
- Day to day Condominium Management duties and responsibilities
- Maintaining an on-site presence on an as needed basis, while adhering to Covid-19 protocols
- Assisting in establishing and adapting polices and procedures for this community
- Ensure that the Physical and Financial Health of these communities are taken care of, preventative and regular maintenance is undertaken, and possess a solid understanding of the financial position of each of the condominiums
- Ensuring a high level of Customer Service is provided by the Management team, as well as for providing support, information and advice along with administrative and technical training to on-site staff, trades and vendors
- Providing residents with regular updates and communication
- Preparing monthly management reports
- Leading by example to inspire others

**YOUR QUALIFICATIONS**
- Experience working with Condominium Developers, new construction, understanding the Tarion Warranty program and Builder Bulletin 49 / Performance Audit considered a strong asset.
- Experience managing during interim occupancy
- Track record of providing exceptional customer service and demonstrating excellent time management skills
- A minimum of 1 year’s experience in the condominium or residential management industry preferred
- A hungry, enthusiastic, growth orientated manager with a passion for customer service
- Versed in the Condominium Act, day to day Condominium management, a basic understanding of financial reporting and reading financial statements, and have experience working with multiple Board of Directors
- Have exposure to Energy Management, Insurance, Insurance Claims, Resident and Board of Director Relations, Government Legislation, Security and Safety of the community, Human Resources Management considered an asset
- Have experience working with both Developers and the Board of Directors in resolving potential deficiencies
- Excellent communication and interpersonal skills: This role will be client facing, however in a limited capacity during the pandemic, so an emphasis on strong and well-crafted written communication would be considered a strong asset.
- Open to ideas, willing to ask for help, flexible, thinks outside the box, proactive and able to admit when a mistake is made, and learn from the experience
- Attention to detail and organized
- A passion for sharing knowledge, a desire to help shape and develop the next generation of property managers
- Access to a vehicle in working condition required, as travel to multiple communities is a requirement of this position
- Post Secondary qualifications considered a strong asset.

**JOB INCENTIVES AND COMPENSATION PACKAGE**
- Benefits such as Medical & Dental coverage
- Continuing education: Conference and educational reimbursement opportunities
- CMRAO License reimbursement program
- Educational reimbursement opportunities
- Technology allowance
- Car allowance
- Opportunities to participate in the company bonus plan

**Work with a team who are less concerned about how Condominium Management has always been done in the past, but rather how could it be done better or differently in the future**

If you meet the above qualifications, and are interested in joining a high-performance team, please submit your resume.
- We thank all applicants; however only those selected for interview will be contacted._
- Accommodations for applicants with disabilities, available on request during all aspects of the recruitment process_

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Work from home

Flexible Language Requirement:

- French not required

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