Dental Treatment Coordinator

2 weeks ago

Stoney Creek, Canada Fraccaro Dental Group Full time

**Job description**

**About Us**:
At Fraccaro Dental Group we pride ourselves on providing high-quality dental care in a friendly, compassionate environment. Our team is committed to delivering excellent patient care and is seeking a dedicated and organized Dental Treatment Coordinator to join our practice.

**Job Overview**:
We are looking for an experienced Dental Treatment Coordinator to be our patients' first point of contact, assisting them with their treatment plans and insurance coordination. You will play a vital role in ensuring that patients have a seamless experience from the moment they walk through our doors.

**Responsibilities**:

- Greet and assist patients as they arrive and depart, ensuring a positive experience.
- Review and explain treatment plans to patients, helping them understand their dental procedures and options.
- Schedule appointments and follow up with patients to ensure timely treatments.
- Verify and process insurance benefits and assist patients in understanding their coverage.
- Communicate with patients to confirm upcoming appointments and follow-up care.
- Process patient financial transactions and provide payment options.
- Maintain accurate and up-to-date patient records and treatment histories.
- Collaborate with the dental team to ensure smooth patient flow and treatment completion.
- Handle patient concerns or complaints professionally and effectively.

**Requirements**:

- Previous experience in a dental office, preferably as a Treatment Coordinator, Dental Administrator or Dental Assistant.
- Strong understanding of dental terminology and treatment procedures.
- Knowledge of dental insurance policies and claims processing.
- Excellent communication and interpersonal skills.
- Ability to multi-task and remain organized in a fast-paced environment.
- Proficient in Abeldent dental management software
- Detail-oriented with strong administrative skills.
- Friendly and compassionate demeanor with a passion for helping patients.

**Preferred Qualifications**:

- Certification in dental office administration or related fields.
- Experience in managing financial arrangements and patient accounts.

**Why Join Us**:

- Competitive salary and comprehensive benefits package.
- Positive and supportive work environment.
- Opportunities for career growth and development.
- Work with a friendly, dedicated, and highly professional team.
- Job Types: Full-time, Permanent

**Job Types**: Full-time, Part-time, Permanent

Pay: $26.00-$30.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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