Customer Service Representative
2 weeks ago
We’re seeking a friendly and organized Customer Service Representative to join our office’s order desk team in a permanent full-time position at our Calgary wholesale warehouse, Can-Am Auto Glass & Supplies.
Our parent company, Crystal Glass, is an all Canadian, employee-owned company established in 1949. We are the largest glass company located across Western Canada with 51 retail, 12 warehouse and 2 manufacturing locations (and growing)
We offer a supportive, team-orientated environment with some great opportunities, including a comprehensive benefits package, a company funded employee share program and room for growth in this position.
We look forward to hearing from you
**Key Responsibilities**:
- Provide friendly, professional customer service to clients.
- Process orders accurately and efficiently using our sales program (training provided).
- Assist with inventory-related inquiries, such as stock availability and product details.
- Communicate and collaborate effectively with team members, customers, and suppliers to ensure smooth operations.
**Requirements**:
- Friendly, professional demeanor with excellent customer service skills.
- Detail-oriented and able to thrive in a fast-paced environment.
- Experience in customer service, knowledge in order processing and inventory management is a plus but is not required
Schedule: Monday-Friday (8hrs/day) with occasional Saturday (half-day, typically once monthly)
**Job Types**: Full-time, Permanent
Pay: $21.00-$22.00 per hour
Expected hours: No more than 45 per week
Additional pay:
- Overtime pay
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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