Customer Service Representative

5 days ago


Calgary, Canada Cascades Full time

**Welcome home**

At Cascades, **Sustainable Development** means** Respecting the True Nature** of our 10,000 talents. We put you first:

- Flex and connected mode (telecommuting, flexible schedule)
- Profit sharing plan
- Telemedicine, Group insurance and pension plan with company contributions
- Accessible gym space or annual flexible reimbursement program
- Employee assistance program (because we care about the physical and mental health of our people)
- Salary range for Customer Service representative between $50k and $60k CAD annually
- Take customer orders either directly from customers or sales representatives.
- Handle customer complaints and/or questions and follow up with appropriate internal personnel (Lab, Production, Purchasing, Accounting) as required.
- Maintain customer files ensuring contact and order information is kept up to date.
- Follow up on customer orders and coordinate with shipping and production to ensure orders are delivered on time.
- Serve as the initial point of contact when new customers call to request information and forward the customer to the Area Sales Representative where required.

**Bring out the best in yourself**

Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

**You too, put forward your strengths**:

- Proficiency in Outlook, Word, and Excel
- Strong communication and interpersonal skills
- 3-5 years of customer service experience, preferably in a manufacturing environment
- Ability to work autonomously and with little direction
- Must be a team player committed to maintaining desired service levels

**We look forward to meeting you**

**#respectyourtruenature #revealyourpotential #LifeAtCascades**

**About Cascades**
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 75 operating units located in North America.



  • Calgary, Canada Rough Ashlar Management Full time

    Rough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our...


  • Calgary, Canada Jay's Metal Products Full time

    Jay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. We look for exceptional, diverse people with an entrepreneurial spirit who want to join an innovative and rapidly...


  • Calgary, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Calgary, Alberta, Canada Homes Alive Pets Full time $35,000 - $50,000 per year

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...


  • Calgary, Canada Cornerstone Building Brands Full time

    Job DescriptionPOSITION SUMMARY:  Ply Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service . Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries....


  • Calgary, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...


  • Calgary, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...


  • Calgary, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...


  • Calgary, Canada Armtec Inc. Full time

    **Customer Service Representative - Inside Sales** **Reports To**:Director of Sales**: **Summary**: The Customer Service Representative works together with the existing Sales team to achieve the annual sales budget through the promotion of Meridian products. This is accomplished by working together with the RSM’s and the dealer network as calls come in...


  • Calgary, Canada Southland Transportation Full time

    **Customer Service Representative - On-Demand Transit** SOUTHLAND Transportation is seeking dedicated Customer Service Representatives to join our team! Customer Service Representatives provide the highest quality care of our customers and communication to our drivers and other members of the team. Full-time positions available; weekend availability...