Customer Service Representative

1 week ago

North York, Canada A. Fisher & Associates Inc. Full time

**Hours**:Monday to Friday: Between the hours of 8:00am and 8:00pm

**Annual Salary**:$35,000.00

**Start Date**:Immediately

**Location**:90 Sheppard Ave. East, North York, ON, M2N 3A1

**Customer Service/Administration Representative**

We are searching for a customer service oriented and organized individual who just want to help make someone's day better At A. Fisher & Associates, we make sure our employees are motivated and inspired to help our clients. Our goal is to ensure a fun environment where we can help mold you into the amazing professional that you are and can become Be a part of a company that provides exceptional services for our clients

**Job Summary**

The Customer Service/Administration Representative is a professional, responsible, and customer satisfaction-orientated individual who handles mainly in-bound and occasional out-bound calls with a high degree of customer service and sensitivity. There are many opportunities for growth within our company and we are looking for individuals that can grow with us

**Responsibilities**:

- Assist with customer service calls and contact customers about their accounts
- Assist with client related payment solutions in an engaging and professional manner
- Document client calls accurately
- Adhere to the company policies and procedures
- Resolving of customer account discrepancies
- Compliance of strict guidelines regarding privacy and protection of client information
- Meet and exceed performance expectations

**What Do We Offer?**
- Competitive remuneration with added performance incentives
- A fast, friendly, and challenging work environment
- A comprehensive introductory training program
- On-going learning and professional development
- Plenty of internal growth and opportunities

**Compensation**
- $35,000.00 per year
- Extensive Training
- Benefits

Customer Service experience is needed, and professional training is provided

**What Are We Looking For?**
- A committed individual who is a fast learner and willing to grow within the business
- Prior experience with customer service and administration
- An ability to work flexible shifts is a must

**MINIMUM QUALIFICATIONS**:

- Ability to work independently and within a team and maintain accuracy
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in a call center or customer service environments is a plus
- We are an equal opportunity employer prepared to accommodate those with disabilities._

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Call center: 1 year (preferred)

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