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Night Auditor/front Desk Agent

2 weeks ago

Kingston, Canada Hampton Inn Kingston Full time

**Responsibilities**:

- Greet customers immediately with a friendly and sincere welcome.
- Handle reservations, check-ins, check-outs.
- Must be able to accurately handle cash transactions.
- Good communication skills and multi-tasking skills is essential to this position.
- Handle difficult situations with minimum supervision.
- Be able to work independently and as a team.
- Attention to detail very important
- Be a creative thinker and think outside the box
- Prepare the daily night audit proceedings and system back-ups.
- Audit, balance and report on all cash and credit operations to include but not limited to over/short figures, deposits, counts, house charges, postings, etc. and reset all registers to ensure accurate, timely information.
- Ensure any discrepancies are reported and brought to the attention of the Front Office Manager/Operations Manager
- Prepare and input statistics and income journal sheets for preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Assist in taking and placing wake-up calls, as needed.
- Perform the duties of Guest Service Agent including check in/check out
- Have thorough knowledge of emergency and front office procedures.
- Ensure the safety and wellbeing of guests and staff during the overnight period.
- Other duties as assigned.
- **Police clearance report will be required at the time of hire**

**ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION, MUST BE ABLE TO WORK OVERNIGHT SHIFTS**Bi-Lingual would be an Asset**

**Job Types**: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person