Treasury Revenue Clerk

Why Fraser Health?:
We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. We are looking for a
**Casual Treasury Revenue Clerk** to provide support within our Treasury team at the Uptown Latitude office located in
**New Westminster, B.C. **In this role, you will report to the Coordinator as you perform various clerical duties such as completing relevant documentation regarding insurance claims, patient requests and entering necessary information into a computerized system.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Detailed Overview: Performs various clerical duties such as completing relevant documentation regarding insurance claims, patient requests and entering necessary information into a computerized system; follows up with WorkSafe BC and other external agencies with missed billing claims and rejection claims for FH; accepts payments from clients and customers, balances cash transactions, prepares the bank deposit as per established procedure and responds to inquiries; records transactions in the accounting systems and reconciles and balances ledgers. Responsibilities:

- Initiates contact with the patient and family regarding preferred/alternative accommodation at the patient's site; explains hospital policy on payments and cost differential based on accommodation choice; explains insurance coverage according to the medical insurer and collects payments from patient.
- Verifies patient's financial and insurance information, personal details and proof of eligibility for preferred/alternative accommodation; completes appropriate documentation, as required.
- Answers, returns and follows up on external and internal telephone calls from customers, patients, family, staff and outside agencies regarding complaints, questions and credit card payments.
- Enters patient data on patient accommodation information/choice and financial information into a computerized system; follows up with external medical insurance companies regarding the billing of claims, delinquent accounts and rejection claims by initiating and responding to correspondence and telephone contacts.
- Identifies billing differences and initiates contact with external agencies to ensure billing is correctly recorded and processed in a timely manner; identifies missed billing opportunities.
- Maintains confidentiality of patient's personal information, as established and in compliance with applicable legislative requirements and organization policies.
- Receives cash, cheques, credit and debit card payments from clients and customers including funds from other departments and contributions to the resident's trust accounts; enters transactions into the appropriate electronic accounting system.
- Receives completed and authorized vouchers from staff and issues sundry cash payments in exchange; records transactions as per procedures; posts entries to ensure accurate recording in the account ledger.
- Receives source data such as hairdressing, podiatry, gift shop and from other departments requiring amounts to be charged to the resident's trust accounts; records transactions in the electronic accounting system; prepares and sends out the resident's trust account statements monthly.
- Balances cash float and prepares bank deposits in accordance with established schedule; orders change from the bank as required ensuring an adequate supply of change is on hand to meet customer needs.
- Reconciles designated accounts by matching information such as payments received, refunds, invoices issued and identifying differences; traces reason for the differences and prepares adjustment information such as vouchers and credit balances to rectify the differences; refers difficult situations to the Treasury Supervisor as required.
- Shares custody of site vault, safe combinations and keys with the Treasury Clerk according to established policies and procedures.
- Maintains contact with Financially Respon