Customer Service Administrator

1 week ago

Invermere, Canada Green Leaf Tree Services Full time

Do you enjoy interacting with people?
- Do you thrive in a fast-paced multi-tasking environment and setting & achieving goals?
- Are you looking to be part of an enthusiastic, hardworking, high-performance team that continues to learn & grow?
- Do you possess a high level of business acumen?
- If so, we have something for you

**About Green Leaf Tree Services**:
Green Leaf Tree Services is growing We aim to be ‘the’ go-to tree care business in the beautiful Columbia Valley and East Kootenay regions that our customers happily recommend to others. We endeavor to turn every customer into a lasting relationship. We care about one another, our services and our customers. We have high expectations of a performance winning culture. We work hard, we have fun. We want to be here. With the rapid growth we are experiencing, we are looking to add a motivated and organized customer service/ office manager to our team. We’d love to meet you

**This is for you if**:

- You have exceptional verbal and written communication skills. You must love dealing with people
- You have excellent computer skills and knowledge and experience with accounting (Quickbooks online), Google workspace, ASANA and other cloud-based software programs and can learn new programs with ease
- You thrive in coordinating multiple tasks, & providing exceptional customer service
- The ability to take responsibility, initiate and contribute systems and ideas to continually improve the smooth operation of the business
- Strong business and financial acumen
- You have great attention to detail and organizational skills

**In this role you will be**:

- Provide scheduling and logístical support to the General Manager, Arborist Representatives and Crew Leaders to ensure efficient flow of operations that contribute to annual revenue and profit goals.
- Provide sales support to Arborist Representatives to meet sales targets and to maintain 10/10 customer rating through assisting with the customers experience and ensuring they are exceptionally satisfied.
- Provide bookkeeping and payroll support: accounts receivable, account payable, bi-weekly time sheets and weekly/monthly scorecard preparation.
- Reporting to the General Manager, you are comfortable in a integrator role and are inspired and engaged in helping a small business grow at every level.

**The Benefits of this role**:

- Wage is negotiable. We are dedicated to finding the right person for the role.
- Health benefits
- Be part of a fun, enthusiastic and supportive team.
- Join a company that values and rewards persistence, growth and performance with competitive salaries and potential eligibility of performance incentives and health benefits.
- Work, live and play in the beautiful Columbia Valley.

If reading this sounds like our values align, and you are looking for a new rewarding challenge, we are very excited to hear from you.

Pay: $25.00-$32.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Administrative: 2 years (required)
- Customer service: 4 years (required)

Work Location: In person

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