Veterinary Technician Assistant

Coastal Care Veterinary Emergency & Referral Hospital in Halifax is seeking a friendly, energetic, and compassionate Veterinary Technician Assistant to join our innovative and dynamic team in our Specialty Services. We work collaboratively, so it’s important that we identify someone with a cheerful and amiable disposition that shares our enthusiasm for teamwork. We believe in work-life balance, laughter and fun while doing the dedicated, professional work we do. If you are looking for a progressive environment where everyone is heard and recognized for their unique contributions, we would love to meet you. Client Experience - Provides exceptional client service and builds relationships with clients through communication, respect, and professionalism. - Exhibits a compassionate and nurturing attitude when providing care to clients and patients. - Routinely contributes to the cleanliness and organization of the practice, to ensure all guests leave with a lasting, positive impression of the hospital. Patient Experience - Focusses on the well-being and comfort of the patient while following best medicine and patient experience principles. - Greets, handles, and treats pets with kindness, compassion, patience, and skill using an array of safe, fear free techniques. - Nurtures an environment that makes patients feel safe and secure. - Advocates for the patient, their comfort and care. - Helps provide an organized and calm procedural and patient flow throughout medical and treatment areas. Culture & Communication - Strong communication skills and ability to work with a dynamic and diverse team. - Contributes to a positive, healthy, and safe workplace culture. - Ability to remain calm and efficient in stressful situations. - Supports and participates in all voluntary and mandatory accreditations and training. This includes but is not limited to; Fear Free Certification, Recover CPR, Hands Free Radiation, Employment Standards, AAHA, WHMIS, OHS, etc. Technical Applications & Role Awareness - Efficiently, accurately, and safely perform animal handling and restraint (including difficult or fractious patients) - Ensure hospitalized patients are clean, comfortable, exercised, and fed according to instructions provided. - Frequently monitors all in-hospital patients and accurately records details relating to feeding, appearance, or behavior. Immediately reports any changes to the assigned team. - Provides direct assistance to Technicians, Doctors, and general assistance throughout the hospital. This may include assisting with appointments, treatments, procedures, and surgeries. - Reconciles and unpacks orders. Displays awareness of inventory and stock numbers. - Assist in setting up IV fluid bags and lines. - Respect the confidentiality of client and patient information. - Ensure cleanliness of facilities including cleaning kennels, laundry, mopping and cleaning of hospital (lobby, exam rooms, treatment areas, etc). - A healthy work-life balance is important to us As such, schedules will include a mix of day shift, night shift, weekends, and holidays to help create a schedule that will allow for life outside of work. Qualifications: - Veterinary Assistant diploma preferred or equivalent experience in the Veterinary industry. - Strong communication and interpersonal skills required. - Initiative in carrying out assignments independently. - Computer proficiency - Multitasking and strong organizational skills - Kind, compassionate, and responsible disposition - Problem solving skills with the ability to adapt, be creative, and offer quick and effective solutions. - Ability to work in teams and thrive in a fast-paced, high stress environment. Total Compensation - We value our team members, and prove it by supporting your personal, financial, and professional growth through: - A Competitive Wage - A comprehensive Health Benefits package (100% of Medical, Dental, & Vision premiums paid), *Effective following successful completion of 3-month probationary period* - Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more) - Employee Assistance Program - Paid Vacation time. - Paid Emergency Days - Generous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount) - Uniform Allowance - We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace. We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace. **Benefits**: - Dental care - Employee assistance program - Extended health care - Flexible schedule - Life insurance - On-site gym - On-site parking - Paid time off - Vision care - Wellness program Schedule: - 12 hour shift - Day shift - Evening shift - Holidays - Monday to Friday - Night shift - Weekends as needed **Experience**: - assistant: 2 years (preferred) Work Location: In person