Sales Support Representative

Our People Make Us GREAT
Our team is comprised of talented and passionate professionals that are encouraged to think outside the box. The
MicroAge environment is dynamic, where team members are appreciated for their involvement and rewarded for
their contribution. Our commitment to continuous improvement is supported by career development initiatives
that include on-going skills training and coaching. We help bring out the best in you.
Are you a go-getter that wants to succeed? Are you passionate about technology? Do you enjoy selling and building
relationships with your Customers? Do you want to be part of a winning team of likeminded individuals within a fast
- paced environment? If so, the MicroAge can open the door to a successful sales career in Information Technology.

The Position: Sales Support Representative
Location: Laval (QC)

This position is permanent, full-time

The sales support coordinator is a crucial component within the sales team and is the first step in your sales journey.
You will collaborate proactively with your assigned Account Executives, to leverage sales opportunities and grow the
existing account base. Maintaining excellent relationship with Customers and strategic alliances with vendor partners
will enable you to contribute to the success and achievement of the objectives of the Sales Team.

How You Can Help:
Be the Customer’s point of contact for all day-to-day requests and inquiries;
Collaborate with the account executives in developing strategies to create new opportunities;
Prepare proposals: validate configurations, negotiate pricing and availability of products with our vendor
partners;
Perform timely follow-ups on proposals with Customers through to closure;
Perform administrative activities and follow up on orders and communicate updates to Customers to ensure
the highest level of satisfaction;
Proactively monitor renewals;
Stay in touch with existing Customers;
Solicit inactive accounts to renew relationships;
Stay abreast of current and emerging technologies, participate in vendor training in order to understand vendor
policies and processes and create relationship with partners to negotiate on behalf of our Clients;
Actively participate in company-driven activities: marketing initiatives, social media and networking campaigns
to promote both new business and the Company.

What We Are Looking For:
Fully bilingual, written and spoken (to serve our French and English-speaking clientele);
Possess at least 1-3 years of B2B sales experience;
Have a college degree or equivalent work experience;
A good communicator, an even better listener and a strong team player;
Resourceful, organized, can work multiple opportunities simultaneously and able to prioritize tasks;
And most importantly, autonomous, creative, enthusiastic and motivated to succeed.

You’re Ahead Of The Game If You:
Understand how technology solutions help businesses with their challenges and moves them forward;

PowerPoint, Outlook, Teams, CRM and messaging tools) and social media platforms (LinkedIn, Facebook,
Twitter, Instagram);
Aspire to being promoted to an outside Sales position.

What’s In It For You:
Competitive remuneration, including base salary + commissions;
Comprehensive health coverage plan;
On-going training, coaching and mentoring within a stimulating work environment;
Professional development and career advancement within the Company;
A Social committee dedicated to improving the social environment of the workplace.

Are you interested in becoming a business technology advocate? Would you like to help businesses perform better
through the adoption of business technologies? We are looking for individuals that want to have fun, learn and be
part of our growing team.

About MicroAge

Trusted business partner and market leader that enables Client success through the adoption of information
technology. MicroAge provides organizations with managed IT services and business technologies, supported by a
team of skilled professionals who strive to anticipate the evolving needs of our Clients. We take pride in the
premium, personalized services we deliver, and have earned the privilege to be considered the partner of choice for
many of Canada’s Fortune 1000 companies, small and medium businesses and educational institutions.

MicroAge is an equal opportunity employer. It is the policy of the Company to provide equal opportunity for all
qualified persons and not discriminate against any employee or applicant for employment because of race, color,
religion, sex, age, national origin, veteran status, disability, or any other protected status. This policy applies to
recruitment and placement, promotion, training, transfer, retention, rate of pay and all other details and conditions
of employment. Employment and promotion decisions will be based on merit and the principle of furthering equal
opportunity.