Manager, Laboratory Operations

SAIT’s **Applied Research and Innovation Services** department helps partners conceptualize, prototype and deliver products to market. ARIS is on the leading edge of novel technology development. As one of Canada’s top applied-research colleges, SAIT has 50,000 square feet of specialized research labs, facilities, and full-time research staff who are solely dedicated to providing the services organizations need to take their products from concept to prototype.

**The Opportunity**

The Manager, Laboratory Operations provides strategic and operational leadership to a specialized team of scientists and technologists delivering advanced laboratory research in extraction technologies, materials performance, mine tailings characterization, special core analysis, and PVTC (Pressure-Volume-Temperature-Composition) testing. This role is accountable for the execution of complex research initiatives and the operational excellence of the IEIC laboratory, ensuring alignment with SAIT and ARIS strategic priorities.

The Manager is responsible for the overall planning, execution, and quality assurance of laboratory activities, ensuring that work is conducted efficiently, safely, and in accordance with the highest technical standards. This includes oversight of the IEIC Lab Services team, vendor and stakeholder relationships, and stewardship of industry partnerships that impact the institutional reputation. The incumbent will also lead knowledge mobilization efforts, including training sessions and technical workshops that strengthen IEIC’s research impact and engagement with the IORL community.

This position requires portfolio management, expert knowledge of lab safety and regulatory compliance, advance team leadership, coaching and staff development. Key institutional relationship and stakeholder management as well as across industry, academia and various levels of government. There is a high-level of technical communication required, reporting and documentation. Strategic process improvement and change leadership skills are critical.

**Note**: This role is based out of our lab located in Quarry Park.

**The Role**:
- ** Laboratory Management & Technical Oversight**:

- Provide strategic leadership and technical direction for the IEIC lab programs.
- Ensure rigorous QA/QC standards are embedded in all lab activities
- Oversee project workflows, lab resources planning and execution timelines
- Represent IEIC in cross-functional and cross-institutional research discussions
- Manage laboratory schedules, and allocate resources effectively.
- Ensure compliance with safety standards, regulatory requirements, and internal laboratory protocols. Including the management of laboratory access.
- Monitor laboratory expenditures and manage operations within approved project budgets.
- Provide Portfolio Management for the IEIC suite of research projects and Fee for Service contracts
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Equipment & Infrastructure Management**:

- Oversee lab staff to ensure regular calibration, servicing, and repair of laboratory equipment to ensure operational readiness.
- Manage capital equipment planning and support infrastructure renewal initiatives
- Oversee calibration standards and ensure audit readiness for compliance
- Oversee the development of maintenance schedules for lab equipment.
- Direct effective, efficient execution of lab equipment maintenance.
- Ensure that calibration logs and all equipment comply with quality assurance standards and legal agreements.
- Ensure staff are trained on proper operation and care of laboratory equipment.
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Operational Excellence and Continuous Improvement**:

- Lead process optimization effort to enhance lab performance and safety
- Direct and standardized protocols and methodologies to improve consistency and quality.
- Review and evaluate new and emerging techniques, tools or equipment to enhance lab capabilities
- Collaborate with project and technical stakeholders to align lab improvements with evolving research and project needs.
- Works closely with Technologists to solicit and evaluate feedback for process improvements.
- Promote a culture of innovation, efficiency and continuous learning within the team
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Vendor & Logistics/Resource Management**:

- Develop and manage relationships with external vendors and service providers for laboratory consumables, chemicals, and equipment.
- Oversee procurement strategies, inventory management and supply chain logistics for lab operation
- Provide leadership support at field sites as required
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Talent Development and Performance Management**:

- Provide mentorship, coaching and technical guidance to the team
- Lead workforce development strategies for staff
- Conduct regular check-ins to monitor progress, set goals, and provide constructive feedback on performance for senior leaders.
- Ensure ongoing professional development opportunities are in place to build a high performing, adaptive and safety focused team
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Strategic Reporting and Comm