Medical Office Assistant

15 hours ago

Vancouver, Canada VyCare Medical Clinic Full time

The Medical Office Assistant (MOA) plays a vital role in ensuring the smooth operation of a busy family practice clinic. This position supports physicians, nurse practitioners, and other healthcare professionals by providing exceptional administrative and patient care assistance. The MOA is often the first point of contact for patients, ensuring they feel welcomed and respected while keeping the clinic workflow efficient and organized.

**Key ResponsibilitiesPatient Reception & Communication**
- Greet and check in patients in a courteous, professional manner.
- Schedule, confirm, and reschedule patient appointments using the clinic’s EMR system.
- Verify patient demographics, insurance coverage, and MSP details at each visit.
- Provide patients with appropriate forms, instructions, and educational materials.

**Clinical & Administrative Support**
- Prepare examination rooms, ensuring cleanliness and availability of required supplies.
- Assist physicians and nurses with procedures (e.g., vital signs, ECGs, specimen collection).
- Process referrals, diagnostic requisitions, and specialist appointments.
- Maintain accurate and confidential patient records in the EMR system.
- Handle prescription refill requests in accordance with clinic protocols.

**EMR & Documentation**
- Accurately enter and update patient information in the EMR.
- File and retrieve patient test results, ensuring timely review by clinicians.
- Manage incoming and outgoing faxes, ensuring urgent matters are flagged appropriately.
- Prepare reports, correspondence, and forms as requested by providers.

**Office Operations & Coordination**
- Monitor and order medical and office supplies.
- Maintain clinic cleanliness, organization, and infection control standards.
- Assist with billing and payment collection, including MSP, private pay, and ICBC/WCB claims.
- Support other team members in a collaborative, fast-paced work environment.

**Qualifications**
- Completion of a recognized Medical Office Assistant certificate program is an asset
- Previous experience in a family practice or primary care clinic is required.
- Proficiency in OSCAR EMR systems is required
- Strong organizational skills with the ability to multitask and prioritize.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with professionalism and confidentiality.

**Physical & Work Environment Requirements**
- Ability to work in a fast-paced, high-volume clinic setting.
- Prolonged periods of standing, walking, and computer use.

Pay: Up to $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care

Ability to commute/relocate:

- Vancouver, BC V5R 5L9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- MOA: 2 years (required)

**Language**:

- English (required)

Work Location: In person

  • Medical Office Assistant

    2 weeks ago

    Vancouver, Canada Sina Medical Clinic Full time

    Sina Medical Clinic in Yaletown is seeking an additional full-time Medical Office Assistant to join their team. The clinic is composed of medical doctors (family doctors), specialists (pediatrician and dermatologists), naturopathic doctor, registered nurse, and pharmacist. **Duties include the following**: - Greet and check-in patients, ensuring a positive...

  • Medical Office Assistant

    7 days ago

    Vancouver, Canada Sina Medical Clinic Full time

    Sina Medical Clinic in Yaletown is seeking an additional full-time Medical Office Assistant to join their team. The clinic is composed of medical doctors (family physicians), specialists (pediatrician and dermatologists), naturopathic doctor, registered nurse, and pharmacist. **Duties include the following**: - Greet and check-in patients, ensuring a...

  • Medical Office Assistant

    14 hours ago

    Vancouver, Canada Sina Medical Clinic Full time

    Sina Medical Clinic in Yaletown is seeking an additional full-time Medical Office Assistant to join their team. The clinic is composed of medical doctors (walk-in and family doctors), specialists (internal medicine specialist, pediatrician, orthopedic specialist), naturopathic doctors, clinical counsellor, registered nurse, and pharmacist. **Duties include...

  • Medical Office Assistant

    6 days ago

    North Vancouver, Canada Luavella Medical Full time

    **Job Title: Medical Office Assistant** **Location: North Vancouver, BC** **Job Type: Full-Time** **About the role**: We are seeking an experienced and highly organized Medical Office Assistant to join our busy and friendly medical practice in North Vancouver. Our clinic specializes in Gynecology, Family Practice and Aesthetic Medicine and we’re looking...

  • Medical Office Assistant

    7 days ago

    Vancouver, British Columbia, Canada Sky Medical Clinic Full time

    Come work as a Medical Office Assistant with Sky Medical Sky Medical is a full-service family practice and is focused on actively improving all treatment and care for our patients. There are three full-time doctors at the clinic, and we are looking for a new Medical Office Assistant to join our team in Downtown VancouverOur office is a team-oriented...

  • Medical Office Assistant

    4 days ago

    Vancouver, Canada Choice Medical Clinic Full time

    We welcome you to our new Medical Clinic located minutes away from WATERFRONT STATION in Downtown Vancouver. As a Medical Office Assistant, you will work as part of our healthcare team to ensure all administrative tasks associated with running a healthcare office are on track by supporting and maintaining office operational systems and procedures. You will...

  • Medical Office Assistant

    1 week ago

    Vancouver, Canada Indigo Medical Group Full time

    We are hiring for a MOA to work as a lead customer service specialist. We have some very exciting programs and we would like you to join our vibrant team in delivering great patient care. We are happy to assist with training and learning to progress your career and interest in the health and wellness industry. Care Point has been in business for 35 years and...

  • Medical Office Assistant

    2 days ago

    North Vancouver, Canada Delbrook Medical Group Full time

    **Job Summary** **Duties** - Greet patients and visitors warmly, ensuring a positive first impression of the office. - Manage front desk operations including answering phone calls, scheduling appointments, and handling patient inquiries. - Maintain accurate patient records using electronic medical records (EMR) systems, such as Epic. - Assist with the...

  • Medical Office Assistant

    4 days ago

    Vancouver, Canada Caretel Medical Clinic Full time

    Completion of a recognized MOA certified program/diploma - A Team Player - Professional demeanor, excellent communication skills, and a great attitude - Detail oriented and Highly organized - Experience with an EMR system and Billing - Excellent written and verbal communication skills - Understanding of medical clinic operations - High tolerance for...

  • Medical Office Assistant

    14 hours ago

    Vancouver, Canada Healix Health Medical Full time

    **Job Overview** Seeking a professional, organized, detail oriented Medical Office Assistant to support our established and specialized medical/integrative clinic in Vancouver. Must have excellent interpersonal skills for dealing with clients. We are seeking a collaborative person able to promote the services provided by the clinic. The position is for...