Dental Administrator/treatment Coordinator

2 days ago

Scarborough, Canada Scarboro Smiles Full time

Your work environment should be a place where you are challenged and supported to grow to have a fulfilling career and have fun doing it

We are a progressive office looking for just the right person that is eager to learn, wanting to grow, and make an important contribution to the office.

Are you an experienced Dental Treatment Coordinator ready to take the next step in your career? We're looking for someone who thrives in a fast-paced, patient-focused environment and is excited to grow with a supportive and professional team. At Scarborosmiles, we pride ourselves on providing exceptional care, a welcoming environment, and a team culture built on respect, communication, and continuous learning. As we continue to grow, we’re looking for a motivated and experienced Treatment Coordinator in addition to a administrator to join us and be part of something truly rewarding.

**What You’ll Be Doing**:

- Serve as a key liaison between patients, clinical staff, and the front office.
- Present and review comprehensive treatment plans with patients in a clear, compassionate, and confident manner. Answer questions regarding procedures, timing, and financial obligations.
- Coordinate scheduling for treatment appointments and follow-ups, verify insurance benefits and pre-authorizations; explain coverage and out-of-pocket estimates.
- Admin responsibilities

**What We’re Looking For**:

- 2+ years of experience as a Dental Treatment Coordinator or in a similar dental administrative role.
- Experience with Paradigm software (required or highly preferred)
- Ability to think independently
- Positive attitude
- Strong understanding of dental procedures, terminology, and insurance billing.
- Ability to confidently discuss treatment and financial arrangements with patients.
- Highly organized, detail-oriented, and adaptable.
- Excellent verbal and written communication skills. A friendly, patient-first attitude and a genuine desire to be part of a team that values collaboration and care

**Why Join Us?**
- We are a friendly, supportive, and growth-focused team.
- Career development opportunities & continuing education
- Support a modern, efficient, and tech-forward practice
- A chance to truly make a difference in patients’ health and confidence

**Experience**:

- Dental receptionist: 3 years (required)

Work Location: In person

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