Customer Service Representative

1 week ago

London, Canada Burke Flowers Full time

Join our team at Burke Flowers as a Part-Time Driver & Customer Service Assistant We are looking for an enthusiastic, customer-oriented individual who loves flowers and enjoys helping others. This position combines delivery driving with customer service and some administrative tasks, perfect for someone who enjoys variety in their workday

**Key Responsibilities**:

- **Driving & Deliveries**:

- Safely and efficiently deliver floral arrangements to customers, ensuring they are in perfect condition.
- Load and unload deliveries with care, making sure flowers are properly arranged and secured.
- Navigate local routes and deliver orders promptly while maintaining a friendly and professional demeanor.
- Provide excellent customer service during delivery by answering questions and ensuring customer satisfaction.
- **Customer Service**:

- Answer phone calls and assist customers with placing orders for flowers, gifts, and arrangements.
- Help customers select the right products based on their needs, offering recommendations and advice.
- Take orders over the phone, in person, and through online platforms, ensuring accuracy.
- Handle any customer complaints or issues with patience and professionalism.
- **Inventory & Administrative Tasks**:

- Assist with inventory management, ensuring that flowers and supplies are stocked and organized.
- Help arrange flowers for delivery, ensuring quality and presentation meet the shop’s high standards.
- Keep track of orders, deliveries, and customer information accurately.
- Assist with general shop duties like cleaning, stocking, and organizing the shop as needed.

**Requirements**:

- Valid Full driver’s license with a clean driving record.
- Previous experience in customer service is a plus, especially in retail or floral environments.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to lift and carry floral arrangements and supplies (up to 40 pounds).
- Basic knowledge of flowers and floral arrangements is helpful but not required; we’ll train you
- Reliable, punctual, and detail-oriented.
- Ability to work both independently and as part of a team.
- Must have access to a reliable vehicle (if using your own).

**Benefits**:

- Competitive hourly wage.
- Flexible hours, with the possibility of extra shifts during holidays or busy seasons.
- Employee discount on flowers and gifts.
- Friendly and supportive work environment.
- Opportunity for growth within the company.

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Delivery driver: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2025-02-14
Expected start date: 2025-03-01

  • Customer Service Representative

    7 days ago

    London, Canada Service Ontario Full time

    We are a privately owned and operated Service Ontario office. **1 year contract** We are looking for a customer-oriented service representative in a busy office. This person will provide product/services to customers for Ontario Health Cards, Ontario Drivers Licenses, Ontario photo cards and vehicle registrations. Resolve any problems that our customers...

  • customer service representative

    4 weeks ago

    london, Canada Randstad Full time

    Launch Your Career: Hybrid Customer Service Representative in London!Are you ready to build a rewarding, long-term career in the insurance industry? We're hiring Customer Service Representatives who are passionate about helping people and eager to grow with a leading company. This is a full-time, permanent role offering excellent work flexibility and a...

  • Customer Service Representative

    1 day ago

    London, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    2 weeks ago

    London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    24 hours ago

    London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    2 weeks ago

    London, Canada SHAMIR CANADA Full time

    **Position**: Customer Service Representative **Location**: London, ON The Customer Service Representative processes new orders and handles customer inquires with patience, courtesy and professionalism to ensure customer satisfaction. The Customer Service team and sales group will work as a team to deliver quality products and services. **Duration**:...

  • Customer Service Representative

    2 weeks ago

    London, Canada Collision Repair Experts London Full time

    _**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...

  • Customer Service Representative

    2 weeks ago

    London, Canada Arelli Commercial Cleaning Full time

    **Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...

  • Customer Service Representative

    2 weeks ago

    London, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **London Auto Collision** **London, Ontario** At **London Auto Collision,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service...

  • Customer Service Representative

    2 weeks ago

    London, Canada WCGWCUUS Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...