Loss Prevention Coordinator

Location: Markham, Ontario

**Job Description**:
Job Summary

The Loss Prevention Coordinator will support the Loss Prevention department with administrative needs in corporate stores that include but are not limited to business licenses and the processing of invoices. Additionally, the Loss Prevention Coordinator will monitor the LP Mailbox to support with completing tasks tied to alarm permits, alarm call list and code updates, alarm vendor support related to corporate store sales and construction related activities. This is a full-time hybrid role that requires the ability to work independently and focus efforts on specific tasks during peak periods. The Loss Prevention Coordinator will report to the Loss Prevention Lead.

Essential

**Responsibilities**:

- Safety - Operate in a way to ensure the safety of our ACEs, DPLs and physical locations.
- Compassion - Communicate and act from the heart with genuine care and courtesy.
- Expertise - Provide knowledge in an understanding and informative way.
- Efficiency - Use time and resources responsibly in the field and in-home office.
- Draft memos or additional documents for reactive Loss Prevention priorities in stores & DCs.
- Process invoices & accruals for corporate stores including quarterly Loss Prevention invoices and credits.
- Acts as the first point of contact for Pet Valu’s business licensing function for all banners of its corporate stores across Canada.
- Conduct security equipment vendor agreement transitions during corporate store sales.
- Support with scheduling third party security guard services for retail locations.
- Ensure alarm permits in corporate stores are up to date and renewed annually.
- Assist in maintenance and user access of security equipment (CCTV, Intrusion, Access Control)
- Monitor the Loss Prevention mailbox daily to support with respective tasks.
- Provide consistent updates on Loss Prevention Key Performance Indicators related to incidents in stores.
- Support in store key and alarm code user access management and tracking.
- Collaborate with vendors to track installation dates of Loss Prevention equipment in new stores.
- Assists National Manager of Loss Prevention with administrative tasks as needed.
- Performs other duties as needed.

Skills, Experience, Education, Certifications
- High School Diploma.
- High level of proficiency in MS Office programs including: Excel, Word, PowerPoint, Outlook, and Teams.
- Excellent organizational and time management skills.
- Demonstrated ability to work independently.
- Minimum 1 year of loss prevention experience.
- Comfortable working in a fast-paced environment with ability to work weekends when required.

Competencies

1) Organizing
- Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.

2) Dealing With Ambiguity
- Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle.

3) Time Management
- Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

4) Standing Alone
- Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an idea or position; is comfortable working alone on a tough assignment.

5) Learning on the Fly
- Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.