Account Coordinator

2 weeks ago

Vancouver, Canada Fintel Connect Full time

Fintel Connect is an award-winning, fast-growing fintech company that is looking for a driven, dynamic, results-oriented leader to join our client services management team, in the fast-paced world of influencer and affiliate marketing.

**Who We're Looking For**:
Our ideal Account Coordinator is a self-starter looking to grow and build their career with an innovative tech-focused company. They are detail-oriented, well-spoken, creative and have strong interpersonal skills that will allow them to build and maintain relationships with Fintel Connect partners, affiliates and clients.

**What we offer**:

- Competitive base salary
- Comprehensive health and wellness benefits
- Demonstrated work/life balance
- 5 Paid personal days and three weeks paid vacation
- Paid volunteer hours
- Half days off on Friday in the summer
- A rapidly growing organization with opportunities for career advancement
- Team events & activities
- Business casual dress code

**What You'll Get To Do**:

- Proactively manage client accounts by developing strategic campaigns and building new affiliate partnerships
- Monitor and analyze statistics on a regular basis to report, maximize revenue, optimize campaigns and identify issues and opportunities
- Meet with clients weekly and prepare meeting agendas and minutes to highlight activities, outstanding and upcoming tasks
- Maintain open lines of communication with clients and recommend strategies, set goals, and manage expectations for clients and affiliates to attain growth and increase sales/revenue
- Troubleshoot and work with proprietary tech and technical implementation
- Negotiate with new and current affiliates, as well as negotiate promotional deals for those partners
- Work with and be mentored by colleagues who are passionate about client management and/or fintech

**What We’re Looking For**:

- Self-motivated and demonstrates initiative
- Excellent customer relationship management skills and ability to develop strategic partnerships
- Ability to work under pressure and deliver in a results and goal-oriented organization
- Adaptable team player that is career-oriented
- Effective written and spoken communication in English (knowledge of French is considered an asset)
- Strong negotiation, analytical and implementation skills
- High attention-to-detail and strong writing and data analysis skills
- University degree in marketing, commerce, public relations or related fields
- Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress

**Why Fintel Connect?**

FC looks for employees who are self-driven, fun and have a sense of personal ownership. We promote a culture of “Out of the box” thinking in a creative and collaborative environment. From our supportive and robust onboarding to our fun social events you’ll feel like you’re a part of our team from day one. We invest in your career, support you in honing your strengths and skills and value your pursuit to grow within Fintel Connect. If you feel this is your “fit” reach out and let’s talk.

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