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Customer Relations Manager
3 weeks ago
**Responsibilities include**:
- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries
**Requirements**:
- A winning attitude and determination to succeed
- Willingness to go above an beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus
**The Perks**:
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
**Education**:
- Secondary School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
