Dispatch-logistics

2 weeks ago

Cambridge, Canada NuQuest Integrated Services Full time

The new employee will have excellent attention to detail, understand and act with urgency with all communication, follow-up on appointments, scheduling and Customer service communications. They will also have the ability to calmly create solutions to unexpected problems while being 100% passionate about exceeding our customer expectations.

This is a fast paced, hands on position an requires employee to think on their feet daily for adjustments. You will be scheduling deliveries in both the USA and Canada, working with delivery crews, installers, and technicians for multiple deliveries daily.

**Duties**:

- Rate, Book ,Trace LTL fright on all loads for USA and Canada.
- Support all customer service needs of customers to meet or exceed their expectations.
- Handle all requests for quotes, rating and follow up to secure loads.
- Coordinate USA line haul and local picks based based on existing loads and consolidating with new ones.
- Collaborate and offer assistance to team members other NuQuest Divisions.
- Monitor and coordinate all Daily pickups and deliveries, ensure correct paperwork to dock staff for loading of all units and delivery schedules, update all customers on load status.
- Responsible for all cost analysis, rating, and collection of all associated documentation to finalize load process
- Data entry of accurate information in company database including shipment tracking, and all associated billing charges for each load

**Requirements**:

- Minimum of 2 years of LTL dispatch or Logistics experience
- Impeccable Attention to Detail for both written and oral communications.
- Strong ability to work with numbers and calculations.
- Ability to multi task and work independent or in a team environment.
- Excellent time management, organizational and planning skills
- Computer literacy

NuQuest Integrated Services, Inc. provides a competitive compensation package comprised of a base salary, a performance incentive bonus and benefits.
- **We thank all interested applicants but only those who are selected for an interview will be contacted.**_

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 2 years (required)

Work Location: In person

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