Part & Cad Readiness Process Specialist

4 days ago

Windsor, Canada Segula Technologies Full time

**Company Description**
Segula Technologies is a global engineering group serving all major industrial sectors: automotive, aerospace and defense, energy, life sciences, naval, and rail.

With a presence in more than 30 countries and 140 offices worldwide, the group maintains close relationships with its clients thanks to the expertise of its 15,000 talented employees. As a leading engineering specialist that places innovation at the heart of its strategy, SEGULA Technologies carries out large-scale projects, ranging from studies to industrialization and production.

**Position based in Auburn Hills, Michigan (U.S.) / Eligibility to TN Visa required; must be a Canadian citizen (mandatory)**
- Troubleshooting operational issues
- Educating global users on Part and CAD Readiness - EDP processes and systems
- Improving systems through benchmarking and studying current practices
- Working closely with engineering functions and ICT partners to ensure project deliverables are met
- Participating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partners
- Monitoring and testing IT solutions before implementation to ensure business requirements are met
- Assisting with project communication
- Writing and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issues
- Writing and maintaining training documentation for Part and CAD Readiness - EDP
- Planning training sessions to educate users on effective tool usage
- Risk management: Identifying risks (e.g., outdated contents, enhancements) and planning mitigations
- Issue escalation and reporting: Identifying blockers and escalating appropriately
- Creating timelines for tool enhancements and content updates

**Communications & Working Relationships**:

- Self-starter with a passion for innovation
- Comfortable working in a global setting
- Experienced in documenting business and system requirements
- Demonstrated ability to lead a cross-functional team toward a common solution

**Performance Indicators**:

- Training schedule adherence
- Tracking through Power BI dashboards
- Customer support effectiveness

**Qualifications** Experience & Skills**:

- Bachelor’s degree in Science (preferred in Engineering)
- 5+ years of experience in engineering
- Tool experience with PLM Enovia, Teamcenter Active Workspace Client
- Ability to collaborate effectively with cross-functional teams across geographies

**Other Skill Areas**:

- Aptitude for understanding IT system design, data structures, and data security, especially in Teamcenter Active Workspace Client
- Familiarity with NX/Teamcenter Release process
- Knowledge of MS 365/Teams, Word, Excel, PowerPoint, Power BI, Access, SharePoint, Qlik Suite (advantageous)

**Competencies, Core Values & Behaviours**:

- Excellent relationship-building skills
- Ability to productively manage change
- Clear, concise, and accurate communication skills (verbal and written in English)
- Strong presentation skills
- Ability to work independently

**Additional Information** Position based in Auburn Hills, Michigan (U.S.) / Eligibility to TN Visa required; must be a Canadian citizen (mandatory)

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