Express Customer Service

6 days ago

Kenora, Canada ROBINSON Full time

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.
We are currently looking for a highly motivated, dedicated and eager individual to join our Kenora Plumbing branch as Express Customer Service Representative.
Working closely with the entire Kenora team, you will learn our products, build relationships within our industry, and support the express desk.
**What you will do**:

- Provide information to customers about products, services, pricing, promotions, and delivery
- Enter orders into the system
- Fill customer orders promptly and accurately
- Fill orders and prepare product for shipping
- Prepare shipping documentation
- Contact freight companies for freight costs
- Load and unload product
- Process received product according to company policies
- Pack, label and ship product returns to vendors
- Participate in inventory counts
- Keep receiving and shipping areas neat and clean
- Perform other duties as assigned

**About You**:

- You are eager to learn and grow a career with ROBINSON
- You have excellent customer service and communication skills
- You have a positive attitude and are an enthusiastic individual
- You are reliable and have a strong work ethic
- You are organized and have excellent time management skills
- Strong computer skills

ROBINSON also offers competitive total rewards program, including:

- Monthly bonus opportunities
- Annual Profit Share
- Paid Wellness Days
- RRSP Matching
- Employee Referral Bonus
- Sabbatical Leave
- Tuition reimbursement
- Comprehensive benefits
- Training and promotion opportunities

Visit our careers site to explore more opportunities with ROBINSON SUPPLY
Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

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