Service Advisor

Reesink Dealer Network
**Prairie AG Center**
Position**:Service Advisor**

Location: Vegreville, Alberta (Onsite)

Number of Positions: 1

Hours: Monday-Friday, 8:00 am-5:00 pm
Employment Type: Full‑time
Eligibility: Must be legally entitled to work in Canada

**YOU matter to US**
If you’re eager to join a team of motivated professionals who make a real difference, you’ve found the right place. If your skills match the description below, we can’t wait to hear from you

**Key Responsibilities**:

- Deliver exceptional customer service both in person and over the phone
- Support the Service Manager by organizing and prioritizing customer inquiries and responses
- Liaise with the shop foreman and technicians to delegate and prioritize repair and maintenance tasks
- Schedule appointments; follow up diligently with customers and suppliers
- Generate, track, and close service work orders from start to finish
- Collect payment for service work orders and monitor accounts receivable
- Pitch in with additional duties as needed to ensure smooth shop operations

**Qualifications**:

- Outstanding communication skills—clear, persuasive, and professional
- Highly organized and detail‑oriented, with a knack for precision
- Self‑motivated and able to work autonomously, yet thrives in a team environment
- Strong computer literacy, including inventory management and scheduling software
- Familiarity with agricultural equipment and parts; industry experience is a strong asset
- Dependable, respectful, and committed to delivering superior customer service
- Valid driver’s license required; willingness to work scheduled weekends/evenings for on‑call duties

**Why Join Us?**
- Be part of an inclusive, diverse workplace that values innovation and growth
- Collaborate with a team committed to equity, authenticity, and respect
- Make a tangible impact every day—your contributions truly matter

**How to Apply**:
Applications are reviewed on a _rolling basis_, so **act quickly** If this opportunity excites you and you meet the qualifications, submit your resume as soon as possible to be considered in the initial review rounds.
- We embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work. We are committed to supporting our diverse talent, clients, and communities. We do not discriminate against applicants of any status or condition protected by federal, provincial/territorial or local law._

**About**Prairie AG**:
Our brands include Kubota, Claas, JCB, Seedmaster, Agrifac, Horsch, and other short lines. We represent world-renowned equipment manufacturers and provide high-quality products and superior customer service. Our highly skilled employees strive to meet the constantly changing demands of the agriculture and construction industries through dedication, knowledge of their products, and a deep understanding of their customers’ specific requirements.

**About Reesink Canada Holdings**:
Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets.Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realised.