Marketing & Communications Coordinator

**Marketing & Communications Coordinator, ETS- Appendix D**
- (22544)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: Marketing and Communications Coordinator

**Status**:PT Support, Appendix D

**Hours**: 37.5 hours per week

**Faculty/Department**: Education and Training Solutions

**Campus/Location**: 30 Carrier Drive

**Payband/Hourly Rate Range**: Support Band H $33.05 - 38.37

**What you will do**:
Under the general direction of the Associate Dean, Program Delivery, the Marketing and Communications Coordinator is responsible for implementing strategic communications that contribute to enrolment growth, raise awareness and enhance the image and reputation of the Real Estate Education Program (REEP) and other programs offered by Education & Training Solutions (ETS) at Humber. The Marketing and Communications Coordinator will be responsible for taking a lead role in supporting and promoting REEP and its communications priorities, with a particular focus on community level public relations and learner progression. Primary responsibilities will include, but are not limited to writing weekly communications to REEP learners, reviewing the learner progression cycle and supporting learners to completion, reviewing all embedded communication to ensure its quality/consistency/messaging, creating social media content and website maintenance/content development, supporting Humber’s REEP team, and supporting/liaising with RECO and NIIT.

In addition, the Marketing and Communications Coordinator develops and maintains reports as well as performs multiple website and communications analytics. The incumbent will analyze the customer journey analytics and prospects conversations, as well as learner behavior that will inform required changes/updates to website workflow. The incumbent will identify correlation between website content and information to inquiry topics, identify gaps and suggest continuous improvements to maximize effectiveness of communication plans.

What you bring to the role:
**Education**
- 3 Year Diploma/Degree in Business Administration/Professional Public Relations, Media Relations, Marketing, Communications

**Experience/Skills**
- Minimum of 3 years experience is required
- Strong written skills for print, web and social media; strong oral communications skills
- Strong computer skills and knowledge of media software
- Design experience
- Demonstrated experience in developing and executing marketing and communications plans
- Demonstrated experience in analyzing customer journey analytics and data,in order to determine prospective and current customer behaviors and to develop an aligned data-driven marketing strategy
- Demonstrated experience in working independently and collaboratively within a team
- Demonstrated experience in using a variety of analytical tools e.g. data and statistical analysis when researching and solving problems, while communicating effectively when proposing and presenting solutions
- Demonstrated experience in analytical skills, customer journey mapping, CRM systems, and similar

**What’s In it for you?**
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks
- Highly supportive work culture

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity and Inclusion**

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

**Accommodation**

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR