Customer Experience Specialist

2 weeks ago

Winnipeg, Canada Ride Time Full time

**Customer Experience Specialist - Automotive Sales (Hourly + Bonus, Non-Commissioned)**

**Jumpstart Your Career with Ride Time**

Are you great with people and ready to grow into something more than tips and shift work? Whether you've been behind the bar, working front desk, on the phones, or waiting tables, your people skills can go further here.

Ride Time is hiring outgoing, high-energy individuals to guide customers through the car-buying process. No pressure sales talk. No shady tactics. Just real conversations and great service in person, by phone, or over text and video.

What You'll Do:

- Help customers explore our 80 to 120 pre-owned vehicles with confidence. No haggling. Our pricing tech keeps everything fair.
- Use our CRM to stay organized and follow up effectively.
- Post and reply on social media, promote inventory, and help build excitement around Ride Time.
- Follow a step-by-step system that helps you stay consistent and deliver an outstanding experience.

What You Need:

- Clear communication in English: written, spoken, and text.
- Strong interpersonal skills and confidence with people.
- Sharp attention to detail when managing customer info in the CRM.
- A team-first mindset with personal hustle.
- Must be comfortable on camera, we film a lot of social content and love featuring our team

Who Thrives Here:

- People with hospitality experience: servers, bartenders, hotel front desk, call center pros, and more.
- Those who enjoy helping others, can learn fast, and care about delivering results.
- Tech-comfortable and ready to use social, CRM tools, and digital communication daily.

What You’ll Earn:

- $16/hour base pay (Manitoba minimum wage)
- Bonus pay based on personal and team performance:

- Sell 10 or more cars in a month to start earning personal bonuses per unit
- Sell 9 or more cars and help the store reach 40 or more total sales to qualify for a share of the team bonus pool

Everyone receives hourly pay. Bonus earnings are performance-based.

Schedule:

- Five-day work week (includes Saturdays)
- Sundays are always off for rest and family time

Why Ride Time:
We're a family-run dealership founded by brothers Doug and Andrew MacIver. We focus on customer experience, modern tools, and team culture. We don’t do old-school car sales. We build trust and treat people right.

How to Apply:
Send your resume and a short cover letter explaining why you're the right fit for Ride Time.
Want to stand out? Send us a short video (under 2 minutes) introducing yourself.

Let’s build something great together.

*The posted salary range reflects base pay plus typical monthly bonuses based on past performance. Top earners who consistently exceed targets can earn above this range.

Pay: $33,280.00-$65,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Ability to commute/relocate:

- Winnipeg, MB R2R 0T8: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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