Lifeflight Clinical Supervisor

Position Type:
Permanent

Closing date:
2024-12-03

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

LifeFlight Clinical Supervisor

COMP#

Full-time Permanent in Enfield Nova Scotia

Are you looking to work in an organization that provides meaningful support and care to Nova Scotians every day? An organization that is about being there for all Nova Scotians when they need it most? An organization recognized throughout the province by its dedicated paramedics, medical communications officers and support team ready to come to your aid? Then this is your opportunity to be part of that team that works together for all Nova Scotians’ health and safety

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government’s

Emergency Health Services

(EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.

EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians each and every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers and support staff.

As an employee of EMC we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe and respectful workplace.
- Nature and Scope:_

Reporting to the Clinical and Quality Manager, the LifeFlight Clinical Supervisor shall be responsible for the administration and assessment of the clinical education, training and quality portfolio within the LifeFlight program of EMC. As such, the incumbent shall be responsible for the day-to-day oversight and coordination of LifeFlight’s education and quality management program, ensuring the provision of quality patient care and continuing education within the LifeFlight program that meets clinical, contractual and organizational obligations. This position is responsible to lead and direct LifeFlight’s Clinical Leaders.

The supervisor will work closely with the EHS LifeFlight Critical Care Transport Leadership team as well as the LifeFlight Medical Director and Physician Team Leads, Clinicians and many other stakeholders.

The incumbent, while not required to act in the role of an EHS LifeFlight clinician, will be required to perform direct clinical oversight of the LifeFlight clinicians during mission operations

As an employee of EMC we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Responsibilities:

- Education/Learning_
- Oversee orientation and continuing education through coordinating administrative requirements, conducting needs assessments, curriculum development, designing evaluation strategies and delivery.
- Deliver training sessions to LifeFlight clinicians as required.
- Develop special case reports and evaluation reports on the LifeFlight education portfolio.

Clinical Leader Oversight
- Manage the program’s Clinical Leaders including workload, objectives, payroll, performance, etc.
- Coordinate professional development activity for Clinical Leaders.

Liaison
- Collaborate with carrier representatives and the