Content Operations Intern

**The Opportunity**:
We’re the creator of BetterSleep: the app that has helped more than 65 million people sleep and feel better across the globe. We have a sleep tracker, relaxing sounds, guided meditations and sleep stories, all available in over 6 different languages We set out on a mission to help people change their lives with a better night's sleep.

**Who are we and why should you join us?**:

- We are taking sleep to the next level. We combine quality content, cutting edge technology, and data-driven product development to constantly learn, iterate, and improve.
- We are relentless in our pursuit of excellence, always challenging the status quo and discovering new ways of doing things with the goal of always serving our users better;
- We are a community that grows together - both professionally and personally. Our team is agile, allowing each employee to make a real impact from day one.
- We invest in the well-being and professional development of our team, because we recognize that business growth and individual growth go hand in hand. You will grow quickly and be challenged every day. Join us

**What are we looking for?**:
Your mission as a Content Operations Intern will be to join our Product Experience + Content team, who are responsible for creating music, stories, and meditations for BetterSleep, to support various content projects, ensuring smooth execution and effective communication throughout the process. We’re seeking a proactive and organized university student who can demonstrate strong project management skills in managing multiple tasks, providing creative feedback, and contributing to our content strategy. This is a hybrid internship based in Montreal QC working 37.5 hours per week for a period of 4 months starting in September 2025. It offers a unique opportunity to gain hands-on experience in a dynamic environment focused on mental health and wellness.

**Responsibilities**:

- **Operations and Project Management**: Collaborate with the Content team to support active content projects and ensure smooth execution
- **Meeting Follow-Up and Execution**: Document action items from discussions and track their progress. Proactively identify and address any obstacles to keep projects on track
- **Documentation Management**: Maintain project documentation, including plans, timelines, and status reports
- **Creative Feedback**: Provide constructive and actionable feedback on written scripts and sound recordings to enhance the quality of creative assets.
- **Ad-hoc Research and Projects**: Lead or contribute to special initiatives that add value to our content strategy and production process, as needed.
- **Production Assistance**: Support different content departments through research, outreach, scripting editing, audio QA, and more.

**Requirements**:

- Currently pursuing a degree in Communications, Creative Writing, Media Studies, or a related field;
- Previous internship, coursework, or work experience in project management, content creation (audio, video or written content), or operations is a plus;
- Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment;
- Excellent written and verbal communication skills, with the ability to articulate ideas clearly and collaborate with team members;
- Attention to detail, especially in documentation and creative feedback;
- Demonstrated initiative in identifying challenges and proposing solutions to ensure project success;
- Familiarity with project management tools and Google Documents and Spreadsheets;
- Ability to work effectively in a team setting and adapt to various working styles;
- A genuine interest in mental health, wellness, and content creation;
- Bonus: Experience and a love for storytelling and/or meditations practices;
**Benefits**
- Office in the heart of downtown Montreal, three minute walk from Central Station;
- Work with multidisciplinary teams;
- Code according to the best practices of the industry, with the latest native technologies from Apple and Google, in an agile environment;
- Team building activities;
- Awesome people to work with;
- Breakfast, snacks and refreshments every day;
- Ping-pong, foosball areas, and more