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Tax Analyst

2 weeks ago

Dartmouth, Canada Halifax Regional Municipality Full time

**Job Posting**

**DUTIES AND RESPONSIBILITIES**:

- Manage the timely and accurate billing of all revenue accounts, including revenues generated through the administration of several By-Laws, Administration Orders and numerous sections of the MGA. Charge types include but are not limited to Property Tax, Sewer and Water LIC L-100, Streets and Roads LIC S-400, Solid Waste S-600, Marketing Levy By-Law M-400, Sewer Redevelopment S-100, Encroachments E-200, Signs Ordinances.
- Responsible for the administration of approximately 10,000 assessment related appeals received from PVSC, NSAAT and NSURB.
- Research/validate all appeals for accuracy. Provide monthly reporting to Director of Revenue and assist with the budget for appeals allowance.
- Analyze deed transfer tax affidavits as per Part V of the MGA. Calculate and provide interest and penalty to Law firms on late registrations. Research and provide data on commercial and apartment sales to the Director of Revenue for deed transfer tax revenue projections.
- Maintain over 3,000 HRM owned/leased properties for accuracy and collection. Provide information to Real Estate regarding property sales and parcel acceptance. Proactively analyze and accounts and provide recommendations to Supervisor.
- Administer and monitor the Low-Income Exemption/Deferral Program.
- Provide reporting on program uptake and proactively recommend strategies to improve the program and increase participation.
- Determine acceptance and process adjustments for property affected by fire damage and process adjustments to properties owned by non-profit organizations (approx. 3,200 annually).
- Responsible for maintaining and updating all mailing addresses to the HRM Corporate Database and PVSC (approx. 4,400).
- Provide legally binding Tax Certificates (over 10,000 annually) and respond to requests by law firms requiring in depth knowledge of property tax related legal issues surrounding transfer of properties.
- Provide effective written and oral communication to answer inquiries from businesses, community organizations, taxpayers, lawyers, financial institutions regarding general revenue and tax account balances, tax rates, and assessed values and processing of payments.
- Analyses and interprets complex tax and revenue accounts for resolution.
- Prepares adjustments, journal entries and cheque requests as required. - Communicate procedural and operational changes to HRM Business Units, including, up to date information and training to the corporate Call Centre and Storefront staff.
- Responsible to maintain the taxation and revenue web pages.
- Provide a superior customer service and service delivery to HRM residents and businesses regarding questions and issues related to all revenue billings.
- Manage daily updates and balancing of all Revenue division manual invoices.
- Special projects as assigned by Tax Supervisor or Director of Revenue.
- May perform other related duties as assigned.

**QUALIFICATIONS**:
**Education and Experience**:

- Degree or Diploma in a Business Administration program from a recognized education institution.
- Minimum three years of experience in billing/collection, customer service and accounting procedures.
- Experience in municipal taxation would be a definite asset.
- An equivalent combination of education and experience may be considered.

**Technical / Job Specific Knowledge and Abilities**:

- Strong customer service skills focused on internal and external clients.
- Thorough knowledge of billing, collection, and accounting procedures.
- Excellent oral and written communication skills
- Thorough knowledge of the Knowledge of all HRM By-laws, Administrative Orders and Ordinances with Revenue Implications including, Halifax Charter and MGA, Federal Property Tax Policy and Procedures, Provincial Assessment Act, Payment in Lieu of Taxes Act.
- Proficient use of enterprise financial software (SAP).
- Ability to work in a windows-based environment (Outlook, Excel, Word)
- Thorough knowledge of FOIPOP
- Familiar with HRM By-laws, Administrative Orders including but not limited to Administrative Order 18, Administrative Order 10, Administrative Order 2014-001 ADM, By-law F-300, By-law T-700.
- Familiar with HRM/Provincial Data Sharing Agreement.
- Proficient in the use of Property On-Line and IASWorld (NS Property Databases).
- Knowledge of financial records and systems, with demonstrated ability to analyze and interpret complex tax accounts daily.
- Thorough knowledge of HRM’s collection and billing policies and procedures.
- Thorough knowledge to conduct ownership research and mailing information research using POL, IASworld, Canada Post, MLS, GIS and Internet.
- Able to perform Internet Research - Canada 411, Property Online, Credit Checks, Registry of Joint Stocks, etc.

**Security Clearance Requirements**: Applicants may be required to complete an employment security screening check.

**COMPETENCIES**: Valuing Diversity, Customer Service, Communication, Te