Administrative Support Staff

2 weeks ago

North Bay, Canada Community Counselling Full time

**Job Title**: Administrative Support Staff - Bilingual (French/English)

**Location**: North Bay
**Position Type**: Full-Time, Permanent
**Department**: HUB Team
**Posting Date**: October 28, 2025
**Application Deadline**:
Internal Applicants: November 4, 2025

**About the Role**

**Please note**: This position requires in person reception service one evening per week.

**Key Responsibilities**
- Provide reception and administrative support for program staff and clients.
- Manage data collection and information systems for program evaluation and outcome measures.
- Support organizational work for committees and planning duties related to Passport and Urgent Response.
- Maintain accurate records and documentation in accordance with Ministry directives.
- Maintain a professional appearance appropriate for a front-line reception role.
- Demonstrate a professional demeanor in all interactions with clients, visitors, and staff.
- Uphold the Centre’s values and standards of professionalism in daily conduct and communication.

**Qualifications**
- Diploma in Business Administration or equivalent (e.g., combination of diplomas, certificates, experience, and/or coursework)
- Bilingual proficiency in French and English, with strong verbal and written communication skills in both languages to ensure effective and professional interaction with clients, staff, and external partners.
- Strong aptitude with technology and computer programs.
- Compassionate communication skills with individuals from diverse backgrounds, including those experiencing addiction, mental health concerns, developmental disabilities, and marginalized communities.
- Ability to work independently, prioritize tasks, and manage time effectively.

**What We Offer**
- A supportive and inclusive work environment that values diversity and collaboration
- Opportunities for professional development and ongoing training
- Competitive salary as per the Support Staff Pay Scale in the Collective Agreement
- A comprehensive benefits package, including extended health and dental coverage.
- Generous vacation and sick leave entitlements in accordance with the Collective Agreement
- Participation in meaningful work that positively impacts our community
- Access to Employee and Family Assistance Program
- A team-oriented culture within the HUB and broader Centre programs

**Salary**
- Compensation is based on the Support Staff Pay Scale outlined in the Collective Agreement with a salary range of **$43,451 - $49,957** annually.

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