Shelter Support Worker

**Hours of work**: Monday to Friday 4pm-12am.

**Who We Are**

We are thrilled to announce the expansion of Good Shepherd Centres with the opening of a new floor at the Cathedral dedicated to our Men's Centre. This exciting addition will support 50 beds, providing a safe and welcoming environment for men and gender-diverse individuals impacted by homelessness.

At Good Shepherd, we believe in offering more than just shelter; we strive to provide our clients with the support they need to thrive. Our new centre will feature nourishing nutrition, offering a variety of snacks tailored to diverse dietary needs and customs, along with warm beverages and a nutritious breakfast. The space will be equipped with essential amenities, including washroom and shower facilities, secure storage for personal belongings, and security cameras to ensure safety.

Good Shepherd follows a harm reduction approach in its client services, ensuring our facility is equipped with sharps containers and other harm reduction supplies and resources.

As we embark on this significant expansion, **Good Shepherd is seeking a passionate and dedicated individual to join our team as a Shelter Support Worker for 50 shelter beds at Old Cathedral Highschool-378 Main St E.**

**How You Will Make an Impact**
- Provide emergency shelter to unhoused male identified individuals
- Provide support in a residential setting using Housing First Principles
- Demonstrate professionalism and excellent communication skills
- Responsibilities will include direct client contact in all aspects of service necessary for the comfort and safety of individuals accessing shelter services
- Ability to carry own caseload and work within a client-centred perspective
- Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
- Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
- Experience supporting the development of personalized counseling plans and maintaining a caseload is required

**What You'll Bring to Our Team**
- A post-secondary education in a social service/related field or lived experience working with vulnerable individuals
- Good knowledge of social service agencies and community resources
- Have a strong understanding of harm reduction principles
- Must have excellent verbal and written communication, interpersonal skills, good organization skills and ability to prioritize workload
- A valid C.P.R. certification
- Excellent interpersonal and conflict resolution skills
- Computer literacy including: Word, Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd Centre's.
- Fluency in a language in addition to English is an asset
- Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

**What We Offer**
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE /
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended Health Benefits

**_
Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone._**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._