Shelter Support Worker

**SHELTER SUPPORT WORKER**

**(Full-Time)**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our **Good Shepherd - Men's Centre.**

**Culture and Values**

We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.

**_
Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**

At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

**Why work with us?
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:

- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING **atmosphere
- Make a difference and provide **HOPE**:

- Medical/Dental/Vision benefits after waiting period
- Demonstrate professionalism and excellent communication skills
- Responsibilities will include direct client contact in all aspects of service necessary for the comfort and safety of individuals accessing shelter services
- Ability to carry own caseload and work within a client-centred perspective
- Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
- Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
- Experience supporting the development of personalized counseling plans and maintaining a caseload is required

**Qualifications**
- A post-secondary education in a social service/related field or lived experience working with vulnerable individuals
- Good knowledge of social service agencies and community resources
- Have a strong understanding of harm reduction principles
- Must have excellent verbal and written communication, interpersonal skills, good organization skills and ability to prioritize case workload
- Residential caseload experience preferred
- A valid C.P.R. certification
- Excellent interpersonal and conflict resolution skills
- Computer literacy including: Word, Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Fluency in a language in addition to English is an asset
- ** Hours of work**: Must be able to work rotating Days and Afternoons
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._