Account Executive Support

**Account Executive Support - Branded Merchandise / Marketing Solutions**

**Overview**:
Are you a highly organized, detail-driven professional who enjoys supporting client relationships? Do you take pride in keeping projects on track, supporting sales teams, and ensuring clients receive a seamless, high-quality experience? If so, this role is a great opportunity to grow your career in a collaborative, fast-paced environment.

At Add Impact, we partner with clients to deliver branded merchandise and marketing solutions that drive results. The Account Executive Support role is a critical part of our client experience, working closely with an Account Executive to support, manage execution, and help identify opportunities for growth.

**Key Responsibilities (clearly defined and results-focused)**:

- **Account & Client Support**:
Support Account Executive(s) in the day-to-day management of client sales. Maintain regular communication with clients, vendors, and internal teams to ensure accuracy, responsiveness, and strong relationships.
- **Proposal & Creative Support**:
Prepare presentations, proposals, sales materials, and sample orders. Source creative product options aligned with client objectives and timelines, compare options, and support vendor pricing and negotiations.
- **Program & Order Management**:
Track orders, programs, and deadlines to ensure timely and accurate execution. Assist with program administration, updates, and ongoing maintenance across web stores, pricing tools, spreadsheets, and print materials.
- **Project Coordination**:
Support the client journey from concept through delivery by coordinating internal resources and external vendors. Attend client meetings as required, capture meeting notes, and manage follow-ups.
- **Performance & Growth Support**:
Assist with forecasting, reporting, and program reviews. Help identify opportunities to enhance programs, increase sales, and deepen client engagement through proactive initiatives.

**Qualifications**:

- **Strong Organization & Communication**:
Excellent attention to detail, time management, and communication skills. Ability to manage multiple priorities while maintaining a high level of accuracy.
- **Client-Focused Mindset**:
Professional, service-oriented approach with a commitment to exceeding client and team expectations.
- **Strong Organization & Communication**:
Excellent attention to detail, time management, and communication skills. Ability to manage multiple priorities while maintaining a high level of accuracy.
- **Relevant Experience & Tools**: Minimum 2 years of experience in sales support, account coordination, client services, or a related role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Experience with CRM systems or industry platforms (ASI Smartbooks, Facilis Syncore) is an asset.

**Why Add Impact?**
- **Team-Oriented Culture**: Work within a collaborative, supportive team that values trust, accountability, and shared success, all with a shared commitment to delivering an exceptional client experience.
- **Career-Focused Training**: Benefit from targeted training programs while gaining exposure to sales strategy and account management, with opportunities for growth and skill development.
- **Career Impact**: Contribute to impactful client solutions where your work and collaboration directly impact client satisfaction and experience and the company’s overall success.

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Wellness program

Application question(s):

- Are you able to reliably communicate to Vaughan, Ontario?

**Education**:

- Secondary School (preferred)

**Experience**:

- Account Support within a sales environment: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person