Salesforce Administrator

2 weeks ago

Greater Toronto Area, Canada Industrious CRM Full time

Industrious CRM is a rapidly growing Salesforce partner with offices in Toronto. We’re a fun, fast-moving consultancy that is customer-focused, highly collaborative, and values the contributions of our team. We have a reputation as both a great partner to our clients as well as a great place to work.

**Responsibilities**
- Provide day-to-day support, maintenance & configuration on transactional backlog as well as larger development efforts
- Design, develop and maintain workflows rules, validation rules and flows, etc.
- Build Reports and Dashboards
- Familiar with Sandbox environments and pushing Change sets
- Continuous collaboration on functional and technical designs with various stakeholders

**Qualifications**
- Deep understanding of Sales Cloud and Service Cloud. Experience with Marketing Cloud, Experience Cloud is a plus.
- Experience designing, configuring and executing in a highly collaborative, agile and remote environment.
- Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
- Able to prioritize tasks, identify trends, and manage an escalation process including status updates to management and internal customers.
- Experience working in a heavily customized Salesforce environment and/or working in a 3000+ user environment (a plus).

**Required Skills**:

- Good communication skills, both verbal and written; able to speak to business users in “layman’s language”
- Critical thinker - spots gaps, challenges assumptions, pushes back against bad ideas, offers best-practices alternatives
- Mindset of configuration before code to maximize maintainability for clients
- Synthesis: Able to interpret customer requirements definitions; able to create solid requirements definitions based on customer data gathering
- High threshold for quality; turns in good product; able to create and follow solid test plans

Interested in advancing your coding skills while working at the cutting edge of the Salesforce ecosystem? Excited to work with a fast growing Salesforce Partner who will help you grow? Let's talk.

Please include, along with your resume, a cover letter describing why you were attracted to this posting and why you believe you are a good fit.

Competitive compensation and benefits available.

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift

Application question(s):

- How many years of experience do you have as a Salesforce Administrator?

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