Account Manager

The Kindred team is the heart of our cooperative, bringing our values to life every day. More than financial professionals, we are trusted guides, community builders, and champions of mutual aid. Our dedication ensures that every member experience is shaped by care, integrity, and expertise. Whether offering financial guidance or strengthening community connections, we embody what it means to connect values and faith with finances - working together to INSPIRE PEACEFUL, JUST, AND PROSPEROUS COMMUNITIES.

**We are currently recruiting an Account Manager to fill a full-time permanent vacancy in our Aylmer Branch.**

In this role reporting to the Business Banking Regional Manager, you will build relationships with members (agricultural, commercial, and organizational) to understand their needs, identify options, and create solutions so they can access business credit and banking services in a way that helps them achieve their financial goals. Ongoing, you will manage relationships with a portfolio of members to help them grow their business long term and ensure they receive solutions suited to their needs at every stage.

**Key Responsibilities**:

- Build member relationships with a view to understanding needs and recommending solutions
- Refer members to branch partners for related financial solutions
- Monitor and manage risk by conducting annual reviews, managing arrears and overdrafts

**What to bring**

You possess strong technical and analytical skills. You are passionate about delivering a member experience that inspires confidence in our services, builds relationships with our members, and encourages referrals from the community. You are a team player who collaborates easily with colleagues in your branch and in other areas of the organization. Finally, you share a commitment to our shared values and purpose.

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with team members.

**Plus, you bring your qualifications and experience**:

- Completion of a post-secondary program, preferably in Business or Agriculture
- 2-4 years of account management or sales experience
- Financial literacy and ability to interpret financial statements
- Solid technical skills
- Credit expertise is an asset, however extensive training is provided

**Why Kindred**

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff.

**Our comprehensive total rewards package includes**:

- Starting salary $60,000 - $85,000. This role has multiple levels; placement will be commensurate with experience
- Competitive cash compensation (including incentive target)
- Group benefits plan & wellness programs
- Group Savings Plan with employer matching
- Three weeks of vacation and generous paid time off provisions
- Career growth opportunities, training & development support
- Comprehensive staff benefits on financial products & services

When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp that is committed to using business as a force for good and acting as an advocate for a Living Wage.

**RSVP**

We look forward to connecting with you
- As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._

**Experience**: Preferred

- 1 - 3 years: Experience in relationship management or sales
- 1 - 3 years: Experience in agriculture

**Education**: Preferred

- Bachelor's degree or better